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Failed file write - unmountable disk

Featured Replies

Hell Friends, I have been operating my server since January. I am very good with computers but new to unraid and linux in general. I'm more of a hardware guy.

 

I was sorting data from the win10 laptop to the server, didn't have any problems. Clicked copy and the transfer froze somewhere around 30%. Force stopped and was looking around and the laptop couldn't access the network shares. Went to the server and a bunch of shares were gone and one of the disks was marked 'unmountable.' I have done the best searching that I can think of and have concluded the file transfer has caused errors.

Please help me determine a course of action to fix. Is there a another method of fixing besides rebuilding I need to consider? Is rebuilding the 'simple' option that it seems to be? Are there any other considerations to take into account? I have read the wiki, but is the re a more clearly and specifically written procedure for rebuilding? I have read the wiki and it appears that the disk repair was written several unraid iterations ago and some of the details are different. As you may imagine, I want to be completely certain about this before I proceed.

I have included a diagnostic file.

Thank you in advance

diagnostics-20210918-1734.zip

  • Community Expert

You say you have read the ‘wiki’ but do you mean the online documentation accessible via the ‘Manual’ link at the bottom of the Unraid GUI as that should be up-to-date.

 

it is also worth pointing out that an ‘unmountable’ disk is not handled via a rebuild - handling of that is covered here in the online documentation.

  • Author

"If you are at all unsure on the best way to proceed it is often a good idea to make a post in the forums and attach your system’s diagnostics zip file (obtained via Tools->Diagnostics) so you can get feedback on your issue."

Yes the user manual wiki which led me here.

  • Author

I'm really disappointed that I can't get any *helpful* input on this topic. All the other posts I've seen remark that if only the OP had come to the forum first before attempting to fix, something might have been done.

  • Community Expert
3 hours ago, Torrential said:

I'm really disappointed that I can't get any *helpful* input on this topic.

You did, maybe you missed it:

8 hours ago, itimpi said:

unmountable’ disk is not handled via a rebuild - handling of that is covered here in the online documentation.

 

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