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Toshiba N300 8TB getting Seek Error Rate failures

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I've recently picked up 2 N300 8TB drives and added them into my server, one as parity and one as storage in the array.

 

The parity drive started throwing errors for Seek Error Rate so I swapped the good drive into parity and ran tests on the supposedly failing drive.

 

SMART report before running a preclear over it: TOSHIBA_HDWG180_6160A0TBFAUG-20220118-1331.txt

 

Ran a preclear over it: preclear_disk_6160A0TBFAUG_13092.txt

 

Looks okay now, ran another SMART test: TOSHIBA_HDWG180_6160A0TBFAUG-20220120-0948.txt

 

I'm a bit lost on what I should do with this drive. Do I RMA this or just move on and run it? From what I've read around it seems possible it's a firmware issue or some kind of compatibility issue with Unraid, however, I'm not sure how true that is as there's a bunch of folks that have had zero issues with their drives.

 

I'm currently running just the known good one as parity and have left the other out of the array for now so any help/opinions/advice would be much appreciated.

The SMART reports indicate that you have not been able to successfully complete an extended SMART test which I would think is not a good sign :( 

  • Author

I've sent the drive off for RMA. I can update this topic with how that goes.

  • 1 month later...
  • Author

After almost a month waiting for the RMA to get looked at I had the drive refunded. Not the best info for anyone looking at these drives. I can say that the second drive I had experienced a similar issue but seems to be going OK.

  • 1 year later...

Sorry to wake up an old post, but how did you get on with these @dacunno?

I've bought a total of 4 N300 16 TBs. One failed with Seek Error Rate 2 weeks in, the replacement is now in, and has been running for 3 days - but again, its pretty close to the threshold. 

 

Are these just crap drives? Should I look at a different brand?

  • Author
20 hours ago, siron1992 said:

Sorry to wake up an old post, but how did you get on with these @dacunno?

I've bought a total of 4 N300 16 TBs. One failed with Seek Error Rate 2 weeks in, the replacement is now in, and has been running for 3 days - but again, its pretty close to the threshold. 

 

Are these just crap drives? Should I look at a different brand?

TBH I returned one and kept one, I've been using it as a parity drive since and have had no issues, although, it does still report "Seek error rate" as "failing now" and a bunch of other attributes as pre-fail.

 

Whatever, it works I guess. I've given up on trying figure it out and it seems that loads of people are getting these issues and Toshiba are not acknowledging them. The drive hasn't missed a beat though.

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