[SOLVED... kind of...] - StarTech HDD Dock vs Unraid (Unassigned Devices) - Not showing any drives

[AceRimmer]

Anyone have any advice on making one of these StarTech HDD Dock's show hard drives on Unassigned Devices on Unraid?

Device: https://www.startech.com/en-ie/hdd/satdocku3s

 

Its brand new out of the box and confirmed working on Windows 11. 

 

It shows up on Unraid on the VFIO page as below but no drives show up on "Unassigned Devices" when i plug them in. Its on the same USB host controller as my Unraid flash drive (ie: not stubbed). 

 

Bus 010 Device 015 Port 10-2        ID 174c:55aa ASMedia Technology Inc. Name: ASM1051E SATA 6Gb/s bridge, ASM1053E SATA 6Gb/s bridge, ASM1153 SATA 3Gb/s bridge, ASM1153E SATA 6Gb/s bridge

 

My Unassigned Devices settings are below:

 

Edited February 10, 2022 by AceRimmer
Updating title to "solved"

[dlandon]

Be sure you are updated to the latest UD - 2022.02.09.  If that doesn't help, post your diagnostics zip file.

[AceRimmer]

22 hours ago, dlandon said:

Be sure you are updated to the latest UD - 2022.02.09.  If that doesn't help, post your diagnostics zip file.

 

Upgraded Plugin to UD - 2022.02.09. Didn't resolve issue.

 

Diags attached.

Thanks

 

Edited February 10, 2022 by AceRimmer
Diagnostics removed for privacy

[dlandon]

Doesn't look like Linux recognizes the disks.  Unraid is not showing any unassigned disks for UD.

[AceRimmer]

2 hours ago, dlandon said:

Doesn't look like Linux recognizes the disks.  Unraid is not showing any unassigned disks for UD.

 

Yes i can see that. Is there a work around to get Unraid to mount the drive without using UD?

I have since tested it on Ubuntu and it mounts without issue so it does work on Linux based OS's. 

 

I've successfully used 2 devices like the one below without issue on UD so i don't see why this device would be much different in its mounting methods. I'm using the StarTech device because the below devices can't pull enough voltage from a USB port to spin up a 3.5" drive but in principal they shoud be pretty much the same. 

 

[dlandon]

1 hour ago, AceRimmer said:

Yes i can see that. Is there a work around to get Unraid to mount the drive without using UD?

If Linux doesn't see the drive, neither Unraid or UD can mount it.

[AceRimmer]

I've been investigating this further and it seems the device uses USB Attached SCSI Protocol (UASP) which still hasn't been implemented into Unraid. Hopefully in some near future update support will be added. I've found posts from 2018 looking for help with UASP devices so its not like its a new topic. 

If anyone has further input please do let me know. 

Edited February 10, 2022 by AceRimmer