v6.9.2 Failure to fully boot

[tl2]

I was making some changes to the docker settings and needed to disable docker in order to do so. When I turned off docker the unraid loading logo appeared and never went away. After about 20 minutes I pushed the reboot button on the server. The server rebooted but unraid will no longer boot.

The GUI will load in safe mode (monitor directly attached to the server) and the terminal will load normally but I have no sharing, no docker, and no ssh. The one thing that seems to work still is wireguard, I am able to connect to it and get a valid handshake even though no shares nor working GUI.

I have changed the disk.cfg startArray to be "no" and docker.cfg DOCKER_ENABLED to be "no" and tried booting but have the same results.

I was able to get a diagnostic during a direct terminal connection and have attached it.

Any help would be greatly appreciated. 

tl2-nas-diagnostics-20220513-0939.zip

[trurl]

Do you have a flash backup?

[tl2]

I have an old backup from 4-5 months ago.

[trurl]

You must always have a current backup of flash. Everything about your configuration, any setting you have made in the webUI, is on flash.

 

Have you made any changes to disk assignments since that old backup?

[trurl]

Put flash in PC and checkdisk. While there make a backup. Try booting again, preferably USB2 port.

[tl2]

I don't think any disk assignments have been changed since then. No errors were found on the flash drive from a first-aid check. I was able to make a zip of the entire drive as a backup.

The server will still not fully boot.

[itimpi]

9 minutes ago, tl2 said:

I don't think any disk assignments have been changed since then. No errors were found on the flash drive from a first-aid check. I was able to make a zip of the entire drive as a backup.

The server will still not fully boot.

You can try downloading the zip file for the release and then overwriting all the bz* files on the flash to see if that helps.    If not then try booting in Safe Mode.

[tl2]

I tired replacing all the bz files with no luck. I also tired doing a restore from my custom backup that I was able to get the other day but that didn't work either.

As for now I was able to restore the flash to my several month old backup and the system booted. Looks like all the data is intact (running a parity check now). I did lose all my docker images but all the configurations were intact so it is just a manner of reinstalling the docker images from the templates and they have been coming back online with no issues.

Thanks for the input and help.