PCI-E SATA Card issue when drives connected

[SteveW]

Hi,

I just finished an Unraid build with the following hardware ( more in the diagnostics 😞

B-550i

Ryzen 5600G

32GB DDR4

I added a 2 port PCI-E to SATA( 【PCI-E to SATA III Controller】Master chip ASM1061, supports IDE/AHCI mode. Support Sports Multiplier ) today to expand my 4 MOBO ports. When no drive connected it boots perfectly into unraid and that's when I downloaded the diagnostics file. When a HD is connected the boot takes super long and I get ata 7/8 sata link down error messages. ( those are the ones from the pcie card ).

Update: using fdisk -l i can see the drive on my unraid command line, but it doesn't show up in unassigned devices

 

When i insert the card with drives into my windows machine, it recognizes everything instantly.

 

 

 

Does anyone have a clue to direct me the right way? Thanks a lot!

tower-diagnostics-20220626-1037.zip

Edited June 26, 2022 by SteveW

[JorgeB]

Those controllers work well with Unraid, try connecting a different disk there, but there could also be some compatibility issue with the board.

[SteveW]

Thanks,

I will try some more disks, although the disks worked well when connected to the same controller in my windows pc.
I just noticed the drive shows up when I fdisk -l and in the diagnostics, but not in unassigned devices. Seems there's some slight progress

[JorgeB]

Post new diags with drives connected.

[SteveW]

Here's one where the Disk is recognized.

tower-diagnostics-20220626-1130.zip

[JorgeB]

Jun 26 02:28:44 Tower kernel: ata1.00: qc timeout (cmd 0xef)
Jun 26 02:28:44 Tower kernel: ata1.00: failed to set xfermode (err_mask=0x4)
Jun 26 02:28:44 Tower kernel: ata1.00: disabled

 

Disk is dropping offline soon after being detected, try with a different model disk, also make sure power/SATA cables are good, or just replace them.

[SteveW]

Thanks for the lead, will try with another one asap.

[SteveW]

Thanks to your input i finally got some results.

 

I tested around 6-7 drives I had lying around and I always got errors.

Unplugged one 4tb drive out of my qnap, and hooked it up and unraid booted happily.

 

I am not sure what the reason is, but with this newer drive ( 2-3 years old ) there is no error.

 

Will investigate further to find the root cause, but happy it starts working

 

[SteveW]

Forgot to update the solution which worked for me. Maybe it's of some help for others.

I bought a JMicron Technology Corp. JMB58x AHCI SATA controller card and this solved all issues I had.