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Multiple disks with errors

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I woke up this morning to find that 4 out of my 5 disks on the array were reporting errors (No errors on the parity). I had a similar problem about two months ago when my 4th disk was reporting errors. I ran an extensive SMART test on disk 4 and it seemed fine so I rebuilt it. I am wondering if this is related to Unraid version 6.10.3, because I have only experienced these issues since I updated a few months ago. Not sure though. 

 

My log is currently sitting at 98%. I have attached the diagnostics report to this thread. The server is still running but I took the array offline just-in-case. I also have a cold spare (4tb) if I need to replace disk 4. 

 

Other misc info:

  • I have a PCI sata expansion card that I believe two drives are attached to currently. I don't think it is the cause, but idk.
  • I do have a single sata power splitter that I believe is powering two drives. Not sure if it is related either. 
  • I dont remember what is plugged into where, but I can check if someone thinks it is related.

 

I am not sure what I should do next. Any help is appreciated. 

fuhen-diagnostics-20220823-0916_anon.zip

Solved by JorgeB

  • Community Expert
  • Solution

Problem with the onboard SATA controller, quite common with some Ryzen servers, look for a BIOS update but best bet it to use an add-on controller (or a different board).

  • Author

@JorgeBHuh, I did not know that. I checked and I am a few bios versions out of date. I am on F52 and it goes up to F63c (Gigabyte link). I will try a bios update after work. Should I take any other steps before/after the bios update? Like a parity check or something? 

 

p.s. any add-on controllers you recommend?

 

Thanks 😄

  • Community Expert
1 minute ago, qcgeneral29 said:

after the bios update?

post new diagnostics

 

1 minute ago, qcgeneral29 said:

add-on controllers you recommend?

 

  • Author
7 hours ago, JorgeB said:

Problem with the onboard SATA controller, quite common with some Ryzen servers, look for a BIOS update but best bet it to use an add-on controller (or a different board).

 

Ok, I have updated the bios to the latest version. I think everything is OK? I got a discord message from my server stating:
"Notice [] - array turned good

Description

Array has 0 disks with read errors"

 

I gave my docker containers a few minutes to warm up and everything seems fine.

 

7 hours ago, trurl said:

post new diagnostics

 

I attached the latest diagnostics to this reply. I will probably mark this thread as resolved unless you guys seem something else wrong in the diagnostics. If I get anymore errors, I will move all my drives to my current PCI sata add-on card.

 

Thanks again for the help!

fuhen-diagnostics-20220823-1721_anon.zip

  • Community Expert
9 hours ago, qcgeneral29 said:

I think everything is OK?

OK for now, just see if it happens again, issue usually happens mostly when the controller is under heavier load.

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