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Network Issues - Relay returned a 500 Error

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Had this issue for a few weeks now. I seem to get random Network disconnects for no apparent reason. I get the Exclamation Mark in the header and when I click it an error message, either "Relay Returned a 500 error" or something about not being able to resolve https://mothership.unraid.net. I also cannot access community apps or update containers while this error shows. 

It is completely random, and it usually fixes itself after a few minutes. Any ideas where to start looking for the cause?

Diagnostics attached.

gandalf-diagnostics-20220902-1409.zip

  • Community Expert

Not seeing anything obvious in the syslog, are the diags after the problem? Do you know the time it last happened?

  • Author

It happens randomly a few times every hour. I'll open terminal and try to ping a random website, half the time it doesn't work, the other half the problem has fixed itself in the time it takes me to open terminal and type.

Edited by NeoDude

  • Community Expert

Take note of the time it happens next and post new diags with that.

  • Author
On 9/5/2022 at 9:36 AM, JorgeB said:

Take note of the time it happens next and post new diags with that.


These diags were during an outage...

unraider.jpg

gandalf-diagnostics-20220907-0810.zip

  • Community Expert

Nothing relevant logged that I can see, did you check internet is still working on other devices when you see that?

  • Author
4 hours ago, JorgeB said:

Nothing relevant logged that I can see, did you check internet is still working on other devices when you see that?

Yes. Every other device has full connectivity.

  • Community Expert

Try changing network config to defaults, i.e., enable DHCP, then disable bonding and set the DNS servers to 208.67.222.222 and 208.67.220.220 instead of using your router.

  • Author
On 9/7/2022 at 2:35 PM, JorgeB said:

Try changing network config to defaults, i.e., enable DHCP, then disable bonding and set the DNS servers to 208.67.222.222 and 208.67.220.220 instead of using your router.


Kinda defeats the point of my current setup, but thanks for your efforts. I'll just live with it.

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