Yesterday i upgraded the UNraid box to 6.11.1

 

I didn't check it afterwards. However today i noticed it was down. It wouldn't respond to ping and the webinterface was gone. The server is headless and i don't have a screen as the server is in a rack.

 

I did a hard reboot and it was still dead. In the end i attached a screen and it came back up. However the hostname has changed to "Tower" (WHY?!) and the webinterface port was changed from 8080 to 80. But at least it was back.

 

I started to watch something on Plex and about 15 minutes into it the machine just randomly rebooted. When back up i checked the syslogs but they stop at around 14:30 this afternoon (it's now 23:52 local time) so there seems to be a lot of hours just missing in the logs.

 

Since the machine did this random reboot it has happened twice. So i am keen to find out why this is happening and how i can stop this.

The hardware is a gen8 i3 intel NUC. Yesterday before the upgrade of the OS i did change the RAM. Which is unfortunate because this could still be a hardware issue. However i'd like to rule out a software issue before i go back to the vendor that sold the RAM and asking for a refund.

 

I am attaching the full diagnostics hoping this will help getting to a root cause. In the meantime i've downgraded to 6.10.3

tower-diagnostics-20221013-2346.zip

3 minutes ago, Steve1985 said:

However the hostname has changed to "Tower" (WHY?!) and the webinterface port was changed from 8080 to 80. But at least it was back.

This suggest that Unraid was failing to get all your settings off the flash drive.

37 minutes ago, itimpi said:

This suggest that Unraid was failing to get all your settings off the flash drive.

Interesting. All the settings in ident.cfg on the flash drive were reset to default. Not just the hostname and the port but also the timezone for example. I can see 0 errors reported in the "MAIN" tab. Is there more i can check to see the health of the flashdrive? Is there a way to secure a backup of the flashdrive or move it to a different drive?

10 minutes ago, Steve1985 said:

Is there a way to secure a backup of the flashdrive

If you click on the flash drive on the Main tab then there is an option to make a backup there (which downloads as a zip file).

 

if you have the MyServers plugin installed then one of the options it provides is to have an automated backup of the flash to the cloud.

26 minutes ago, itimpi said:

If you click on the flash drive on the Main tab then there is an option to make a backup there (which downloads as a zip file).

 

if you have the MyServers plugin installed then one of the options it provides is to have an automated backup of the flash to the cloud.

Thank you! I'll take a backup. I believe the license key is on the Flash drive as well. Can i just copy the content to a new flash drive? Or is there a certain procedure to follow.

 

Update on the reboots: Even after the downgrade the random reboot still happens.

Edit: The reboots have stopped. The screen attached had HDMI CEC power control switched on. When switching off the screen the nuc rebooted.

So it looks like the downgrade resolved the random reboot issue and the problem is caused by upgrading.

Edited October 13, 20223 yr by Steve1985