November 1, 20223 yr Hi Returning user after being out for a couple off months, I had forgotten my password so hard reset the password, I guess during that time the key became unbootable. How to proceed. I have access to Linux and Windows but attempts to make the drive bootable fail as in running the file to make the drive bootable from within Linux. I would like to repair the usb key I think what happened is that while deleting the password files on the usb-key some how, some other files got deleted/changed/....... I previously/recently had to get a newkey license file maid by support, so replacing the key-physically is not as simple as downloading keyfile -/- and making a new usbkey. Its within the year.
November 1, 20223 yr Community Expert 2 hours ago, oOSGearOo said: Hi Returning user after being out for a couple off months, I had forgotten my password so hard reset the password, I guess during that time the key became unbootable. How to proceed. I have access to Linux and Windows but attempts to make the drive bootable fail as in running the file to make the drive bootable from within Linux. I would like to repair the usb key I think what happened is that while deleting the password files on the usb-key some how, some other files got deleted/changed/....... I previously/recently had to get a newkey license file maid by support, so replacing the key-physically is not as simple as downloading keyfile -/- and making a new usbkey. Its within the year. Are you still trying to boot via legacy mode or are you now trying UEFI? If it is UEFI, check that EFI directory is not called EFI- if it is rename it to EFI and see if that fixes the boot issue?
November 1, 20223 yr Author Hi Whatever it was at the start I am having problems even displaying data to screen. I have not upgraded to the latest version yet. I can confirm looking at my key it is EFI dir not EFI- Sorry for the vague reply.
November 1, 20223 yr Community Expert Are you booting UEFI i.e. is that set in the BIOS? What hardware are you using?
November 1, 20223 yr Author Hi @SimonF As soon as I can get a display working Ile get you the information. At the moment its on the bench at present failing to post, or display output. Please stand by
November 1, 20223 yr Author Hi General Graphics card failure. Situation under control, up and running with backup card. Please close.
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