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Unmountable Drives - Formatting Issues

Featured Replies

Hi all,

 

I'll keep things brief. I had a 12Tb drive that was reporting errors. I've RMA'd it and had a replacement shipped. I've popped the replacement in and the system has completed a parity rebuild taking 20-odd hours. I've just restarted the array and it's now showing that Disk 4 (the replacement disk) needs formatting as expected, however it is also showing my cache pool as requiring formatting, somerthing I obviously don't want to do. It's showing Disk 4 as "Unmountable - unsupported partition layout" but the cache drives as "Unmountable - "No file system" Does anyone have any idea what's gone wrong and what I need to do to fix it?

 

Thanks,

 

Tom

Format Cache.JPG

Solved by JorgeB

19 minutes ago, WirralTom said:

needs formatting as expected,

That's not expected, and don't format anything, please post the diagnostics.

Attach diagnostics to your next post.

 

FORMATTING is NEVER expected on a rebuild. Was the data slot emulated with all the data when you removed the old drive? The rebuild should be identical to what was showing when the drive was removed.

Reboot, before starting the array unassign disk4, start array, post new diags.

  • Solution

First lets try and fix the pool, looks like one the NVMe devices dropped offline in the past and it was never synced, stop the array, type:

wipefs -a /dev/nvme0n1p1

then unassign both pool devices

start array

stop array

reassign only the Sabrent NVMe

start array

post new diags.

  • Author

OK, steps followed. When I ran the command it's returned "8 bytes wer erased at offset 0x00010040 (btrfs): 5f 42 48 52 66 53 5f 4d"

 

Rest of the steps followed and new diagnostics attached

 

Tom

morpheus-diagnostics-20221110-1750.zip

OK, pool looks OK now, you can add the other NMVe device and also rebuild the disabled disk, just re-assign them to their correct slots and start the array, also suggest seeing here for better pool monitoring in case it drops again.

  • Author

Thank you for this Jorge, I really appreciate it! So I stopped the array and re-added the two missing devices (the cache drive and Disk 4). Array has restarted fine and has started a Data Rebuild, however it's thrown up an interesting cache disk warning. Is it anything to worry about?

rebuild.JPG

It's normal during the pool balance, nothing to worry about.

  • Author

Brilliant, thank you. I'll mark this as solved then and let it rebuild

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