Hello!

 

I recently swapped my motherboard, CPU, and RAM from a Supermicro X8DT3 with Dual Xeons (E5620) and 48GB DDR3 to a MSI Z490 Gaming Plus with an i5 11600K and 16GB DDR4. The HBA (PERC H310) and the drives attached are known good and were working in the previous configuration. However, after swapping over to the new hardware and setting the BIOS to CSM, the HBA boots, and it is listed under PCI devices in unraid, but the drives aren't showing up (screen shots attached along with diagnostics). There are 8 devices missing - 7 in the array and 1 cache.

 

I've tried physically changing the PCIe slot but no luck. Of note, I have to set the BIOS to boot as CSM and have a GPU installed for video otherwise the system doesn't even boot (a quirk of the Intel platform, apparently), otherwise the HBA wouldn't even show up.

 

I've also re-seated all the cables (data and power) on the drives and on the card.

 

I'm open to trying anything and everything! TIA

 

tower-diagnostics-20221218-1957.zip

Edited December 19, 20223 yr by keinooj
clarification

RAID controller is failing to initialize:

 

Dec 18 19:52:42 Tower kernel: megaraid_sas 0000:04:00.0: Failed to init firmware
Dec 18 19:52:42 Tower kernel: megaraid_sas 0000:04:00.0: Failed from megasas_init_fw 6406

 

Also note that we don't recommend RAID controllers, I believe that controller can be flashed to IT mode.

Thanks, @JorgeB! I thought it was already flashed to IT mode since it was working in the previous config. I know there is a more up-to-date FW available for it so I'll try and flash it.