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Unclean shutdowns / Machine check events

Featured Replies

Hi, please help ! When the CPU is under load, i got unclean shutdown. For exemple, i've setup the photoprism app and let the app to index all the photos/videos. After an hour or maybe less, the server is restarting and parity checks starts. 

That always happening when the cpu is under load.

Also, got an error on fix common problems  Machine Check Events detected on your server .

Did a mcelog install before the diagnostic zip .

Hope i can solve - otherwise im thinking to switch my 12700k and mobo from my main pc.

 

unraid server :

Gigabyte Z97'SLI

Intel i7-4790k

Quadro p600 2gb

24gb ram

8 HDD 4x2TB and 3x4TB + parity 4tb

 

thank you for help

unraid-diagnostics-20230115-1618.zip

Edited by 1HP

  • Community Expert

Check CPU cooler and temp, also a good idea to run memtest.

  • Author
On 1/16/2023 at 11:26 AM, JorgeB said:

Check CPU cooler and temp, also a good idea to run memtest.

Did a memtest, no errors. The server is in my garage, where atm is 10degrees Celsius. The HDDs are at less then 20-30 degrees always.

In glances, got this critical errors (check attached photo)

 

Thank you !!

Glances screenshot.png

  • Community Expert

Those are not critical, it's i/o wait, critical can be the MCE errors which usually mean a hardware problem.

  • Author

i don't know then why my servers is crashing when the CPU is under load.

May it be the low watt PSU ? 500w

 

  • Community Expert

Could be PSU, CPU, board, RAM, etc.

  • 1 month later...
  • Author
On 1/22/2023 at 11:46 AM, JorgeB said:

Could be PSU, CPU, board, RAM, etc.

 

still got crash when CPU is under load.

For example , atm i've installed the MusicBrainz app and when the app is scanning my music library, in 10-15 minutes, the server is crashing. 😭

unraid-diagnostics-20230307-1121.zip

  • Author

RAM is ok, did the memtest.

CPU don't know, because i got ''Machine Check Events detected on your server''

Board - i don't know how to check it

i can try to switch the PSU with a 650-700w one

  • Author

Here a screenshot from the Glances App. Right now i'm doing again the scanning with the MusicBrainz app and the CPU is under load

cpu under load.png

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