pim.brouwer Posted January 22, 2023 Share Posted January 22, 2023 Dear forum. Earlier his week i had to soft power down the server by hardware button (single press let the system do the shutdwn) next day with booting up i got the error: Disconected from unraid api when i was veryfying boot and services start. I have tried reloading the api via terminal on ssh (commands accepted and reporting back) no result. usesed tailing syslog command to verify: Jan 22 12:29:33 Tower unraid-api[12353]: 👋 Farewell. UNRAID API shutting down! Jan 22 12:29:35 Tower unraid-api[26183]: ✔️ UNRAID API started successfully! i ask the it to report via ssh: <-----UNRAID-API-REPORT-----> SERVER_NAME: Tower ENVIRONMENT: production UNRAID_VERSION: 6.11.5 UNRAID_API_VERSION: 2.54.0 UNRAID_API_STATUS: running API_KEY: valid MY_SERVERS: authenticated MY_SERVERS_USERNAME: pim.brouwer CLOUD: STATUS: [ok] IP: [xx.xx.xx.xxx] Yes i chanded it to xx RELAY: STATUS: [connected] MINI-GRAPH: STATUS: [connected] SERVERS: ONLINE: Tower[owner="pim.brouwer"] OFFLINE: ALLOWED_ORIGINS: http://localhost, http://IPV4ADDRESS, https://IPV4ADDRESS, http://tower, https://tower, http://tower.local, https://tower.local, https://IPV4ADDRESS.HASH.myunraid.net NCHAN_MODE: nchan </----UNRAID-API-REPORT-----> Unraid server is operational. service like Samba or adguard are working. I cant verify the diagstics zip was made succesfully of annominous. I have made a zip with SSH. on request i will share with Lime personel via DM on request. in zip folder are the screenshots with the gui, system nfo, apps curently installed. GUI not operational as espected.7z Quote Link to comment
ljm42 Posted January 24, 2023 Share Posted January 24, 2023 Hi, we just released a new version of the My Servers plugin which should solve many connection issues, please let us know how it goes after upgrading: https://forums.unraid.net/topic/112073-my-servers-releases-and-announcements/page/2/#comment-1218704 Quote Link to comment
pim.brouwer Posted January 24, 2023 Author Share Posted January 24, 2023 updated to new version with no effect tried restarting api true ssh also no effect <-----UNRAID-API-REPORT-----> SERVER_NAME: Tower ENVIRONMENT: production UNRAID_VERSION: 6.11.5 UNRAID_API_VERSION: 2.55.1 UNRAID_API_STATUS: running API_KEY: valid MY_SERVERS: authenticated MY_SERVERS_USERNAME: pim.brouwer CLOUD: STATUS: [ok] MINI-GRAPH: STATUS: [CONNECTED] Quote Link to comment
ljm42 Posted January 24, 2023 Share Posted January 24, 2023 Everything looks good there, can you post a screenshot of the error? Quote Link to comment
pim.brouwer Posted January 24, 2023 Author Share Posted January 24, 2023 Gui has not changed as in first post. in the post i added a zip with screenshots Quote Link to comment
ljm42 Posted January 24, 2023 Share Posted January 24, 2023 I looked through the zip but didn't see anything obviously wrong. Do you have a screenshot that shows the problem? Quote Link to comment
pim.brouwer Posted January 24, 2023 Author Share Posted January 24, 2023 It wont show my hard disks or there status and shows infinite load on cpy and no ram use. i dont call that normal or is this a other service. it used to work fine. The disk are operational and can be used. Quote Link to comment
ljm42 Posted January 24, 2023 Share Posted January 24, 2023 Ah, you opened this in the My Servers area of the forums, so I am focused on issues related to the My Servers plugin. Are you still seeing anything related to being disconnected from the Unraid API? A reboot will likely resolve the other issues, and I expect improvements in that area with the upcoming Unraid 6.12 Quote Link to comment
pim.brouwer Posted January 24, 2023 Author Share Posted January 24, 2023 As shown the dashbord menu botton on my name will keep this on error. clicking on restart and the gui will show the wave thinkin patren but nothing changes. It will keep showingth e wave thinking untill i force refesh the page. I did a server reboot but it did not help. i did make a diagnostig save befor rebooting. Quote Link to comment
ljm42 Posted January 24, 2023 Share Posted January 24, 2023 Hmm, please post your diagnostics and I'll take a closer look Quote Link to comment
pim.brouwer Posted January 25, 2023 Author Share Posted January 25, 2023 tower-diagnostics-20230124-2013.zip Here you are. Quote Link to comment
ljm42 Posted January 30, 2023 Share Posted January 30, 2023 On 1/25/2023 at 1:23 PM, pim.brouwer said: Here you are. Sorry for the delay. So I have to admit, I don't see any issues in these logs. I don't think the My Servers plugin is the cause of your issues on the dashboard, but if you want to rule it out you can uninstall it. When the dashboard isn't showing data, it may help to open a web terminal and run: /etc/rc.d/rc.nginx reload Quote Link to comment
jorn Posted February 3, 2023 Share Posted February 3, 2023 Everything works for the most part. Everything has just become incredibly slow. This happened after updating, which i had not done in a long time. Quote Link to comment
ThomasDK81 Posted February 5, 2023 Share Posted February 5, 2023 I got the same error after upgrading the certificate. There is no connection to My Servers Cloud. Quote Link to comment
ThomasDK81 Posted February 5, 2023 Share Posted February 5, 2023 I followed this: https://www.spxlabs.com/blog/2020/12/30/workaround-for-dns-rebinding-protection-on-the-udm-pro-and-unraid-ssl-provisioning With small adjustments according to my setup. I don't have the error anymore. Quote Link to comment
FredrikJL Posted February 6, 2023 Share Posted February 6, 2023 On 2/5/2023 at 10:40 AM, CiscoCoreX said: Personally I first tried restarting unraid api. /etc/rc.d/rc.unraid-api restart Didn't do the trick though. So I checked connectivity to te mothership server using wget. That seemed to work. Then logged out of unraid My Serves account under Settings --> Management access, and then logged in again. That did the trick for me! Quote Link to comment
kevinbarsotti Posted February 6, 2023 Share Posted February 6, 2023 I'm getting intermittent timeouts and 401 refused messages when attempting to hit mothership.unraid.net/ws via wget from my Unraid box. It honestly seems like something is up with whatever is hosting/serving that site (or routing to reach that site). Tried logging out of My Servers and back in to no avail, server still reading as offline from the My Servers dashboard. Quote Link to comment
3rdof5 Posted February 6, 2023 Share Posted February 6, 2023 I'm also getting intermittent connections this morning Quote Link to comment
Brewslee Posted February 6, 2023 Share Posted February 6, 2023 I wget'ed https://mothership.unraid.net and immediately it was connected in the dashboard... Not sure if it was dns issue or what.. Quote Link to comment
ljm42 Posted February 6, 2023 Share Posted February 6, 2023 Sorry for the trouble, we are having intermittent issues with My Servers Cloud (aka mothership) today, you can check the status here: https://status.unraid.net/ Quote Link to comment
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