Hi,

 

I have had nothing but problems with this new motherboard/cpu config 

M/B:ASRock Z790 Pro RS/D4 Version

BIOS:American Megatrends International, LLC. Version 4.01. Dated: 01/06/2023

CPU:13th Gen Intel® Core™ i5-13600K @ 3465 MHz

 

When the server locks up, there is still power, the network card is flashing but I cannot access the server even directly with a monitor plugged in or SSL etc, nothing.

 

I am now using a 3rd set of 4 DIMMS since problems began so would safely say it's not the RAM

Temps are never above 40C so confident of not being a temperature related issue.

I have attached DIAGS since powering off/on at 18:12 tonight

I have logs written to a share but there is nothing of any use written in the log and no errors.

 

The BIOS has been reset to standard, no power limits, no overclock, everything totally standard.

 

Where can I go from here to find the problem please?  I think I am going to have to swap back to my threadripper for reliability and put this motherboard/cpu config into a test bench.

unraid1-diagnostics-20230226-1820.zip

Edited February 26, 20233 yr by mbc0
added info

Set up the syslog server and up load the file after the next instance of the problem.  Instructions below:

 

   

Be aware that this type of problem is often hardware related and nothing shows up in the syslog.   You can also try booting into the safe mode and see if the problem occurs in that mode.  May we assume that you also use access to your shares?  Have you installed the Dynamix System Temperature plugin?  Is the PS new?  (Power supplies-- both new and old --are often the cause of these types of problems...)

1 hour ago, Frank1940 said:

Set up the syslog server and up load the file after the next instance of the problem.  Instructions below:

I already have this setup, sorry, I was not clear but that is what I meant by no useful information in the log at all.

 

1 hour ago, Frank1940 said:

 

   

Be aware that this type of problem is often hardware related and nothing shows up in the syslog.   You can also try booting into the safe mode and see if the problem occurs in that mode.  May we assume that you also use access to your shares?  Have you installed the Dynamix System Temperature plugin?  Is the PS new?  (Power supplies-- both new and old --are often the cause of these types of problems...)

I am using the existing PSU from my previous threadripper setup, all I have changed is motherboard & cpu

 

I have the Dynamix System Temperature plugin installed and normally around 26C CPU, highest I have seen is 40C when being hammered.

 

I can see no more I can do with this setup, maybe an intermittant issue with the motherboard? since installation I have had RAM related issues, corrupt NVME cache drive, lost all dockers & VM's (all seperate occasions) but when running, everything is perfect for 1-3 days.

 

I will transplant the threadripper back in and setup another server using this suspect motherboard/cpu config to see what happens, unless you can think of anything else I can try.

 

The only reason(s) for doing all this were to save energy costs.