Hello,

 

Yesterday after a reboot of the server, one of my disks of the array , don´t let assigned again on  the array .
It appear to sign it , but when i try it , it doesn´t work , and the only option is format . I only have movies on these disk , it´s a 16tb disk , before i format, do i have a chance to see the content ? I just wabt to know what movies are, to download it again.

I found the main cause, , i was making some maintenance on the case , and somehow i touch on the power cable of these disk , which provocate a reboot...

Thw weird thing, is if try to assigned it ( first photo), the disk appear on the list, after i try iy, it won´t assigned anb dissapear from the list ( second photo), Only if i reboot again , it will show on the list. Photos attached. 
Is there a way to show the content? Or after the format i have a way to ( with software ) not to recover , but to see the content?
thanks

 

Edited March 16, 20233 yr by galego100

Shutdown the server and check all cables are properly seated. If you can, try replacing the data and power cable for that particular drives

 

If you still end up with same end result, post diagnostics 

OK. Later i will try it.

Thank you 

7 hours ago, apandey said:

Shutdown the server and check all cables are properly seated. If you can, try replacing the data and power cable for that particular drives

 

If you still end up with same end result, post diagnostics 

Hello , the problem persists.

Diagnostics attached

tower-diagnostics-20230316-1921.zip

Looks like a disk issue, lots of errors in syslog trying to communicate with that 16TB drive

Replace or swap cables with a different disk.

5 minutes ago, JorgeB said:

Replace or swap cables with a different disk.

I´ve already done that. And the cables are ok.

 

Which SAS cables you recomend?

 

Edited March 17, 20233 yr by galego100

Swap cables with a different disk and if the problem follows the disk it's likely a disk problem.