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Disk Disabled - Not sure what to do or how to figure out why. Please help!

Featured Replies

image.thumb.png.02995d410c8b7b2aec2dc637446cdf62.png

 

So I got this error notification that one of the drives is disabled. Here's some info on the box.


-Fix Common Problems doesn't give any information why and I don't know where to go from here.
-The drives are not even a year old and still under warranty. Bought Apr 2022.
-This Unraid-Box sits in my office and does Windows backup daily, raw photo dump occasionally

-My local backup for tons of raw photography files in their respective formats (.nef, .cr2, .raf plus some gopro videos in raw/compressed)

(The compressed versions are backed up online but not the raws)

-Also holds media for Plex (scheduled maints at 2am-5am daily)
-The drives are set to spin down after 1 hour of inactivity

-Version 6.12.0-rc2 (Uptime 5 days 9 hours 8 minutes)

 

Currently running an extended smart test (short self test passed without errors)

 

Any help is appreciated! Thank you in advance!

 

xfs_repair -nv:

image.thumb.png.9ea56aa6e2ca4eb38ce060554bec619a.png

terra-diagnostics-20230327-0958.zip

Edited by darkslyde
added unraid version, diag, xfs repair

Solved by JorgeB

  • Author

Roger that! Updated first post. 

  • Author

Copy that! Shutting down the box, order new cables and update the post when those are done and I've rebuilt. Thank you for the help!

 

PS: the cables I was using was this (CABLEDECONN High Speed 6Gbps 6pcs/Set Sata Cable SAS Cable for Server 0.5m)

 

image.thumb.png.18cccfadf8c0dd70cab07951cd60b217.png

 

Is it bad practice to use these type of cables?

  • Community Expert

No personal experience, can't really say one way or the other, could be a single bad cable, didn't look at SMART for the other drives, but if system notifications are enabled you will get a notification for any new CRC error.

  • Author

Thank you for all the quick replies! I've decided to purchase individual cables for now. The drives are in a 5-disk hotswap bay (Silverstone CS351) so for now, I'm gonna say it's not the sata power cables.

Edited by darkslyde
cleared verbage

  • Author

Update:

-replaced problematic sata cables

-checked emulated drive, looked good

-extended smart test yielded no issues

-rebuilt on top of original drive
(stop array, unassigned the "bad" disk, started array, stopped again, re-assigned the same drive, start in maint mode, rebuild sync)

-added another wd red plus for second parity

 

tl;dr - it was bad sata cables - drive did not fail.

  • 2 years later...

Ran into this issue today and I'm using the same cables you're using. Worried I might be running into the same issue. What cables did you end up going with? How have they been since you've replaced them? Thanks.

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