Computer crashing regularly but randomly

[xdriver]

I have been unable to keep my "new" server running for more than a 11% new drive parity copy/rebuild on a new drive. It just occurred to me that I should run a memory test and see what happens with that. I was in the middle of running the memory test available on start up where you can choose Unraid with or without GUI, with or without plugins, etc., and probably 5-10 minutes into it the computer crashed. What can I rule out, and is there any way to figure out why it crashed? Does it mean the memory is bad, or should it report an error and not crash if it is memory? Are there reports somewhere, etc. Attached I have a screenshot about a minute before it crashed. Note:when it crashes, it just shuts down and I typically will need to turn the power supply off and unplug it for a while before it will boot again. This is a new power supply that I purchased to try to rule it out from being the issue. Help would be appreciated. Thank you

 

 

Edited April 18, 2023 by xdriver

[JorgeB]

Try with just one of sticks at a time, if it still crashes with either it's likely not a RAM problem.

[xdriver]

Thanks. I have 4 sticks of it so I’ll try all those, and then pull a stick from my main computer and check that for the sake of it.


Sent from my iPhone using Tapatalk

[xdriver]

Tried 4 sticks of ram and every usb port on the computer with the unraid/memtest on it, they all crash during the memtest. What else could this be? I am about to try the ram on a "clone" - same motherboard, and CPU and see if the ram runs on that. 

[JorgeB]

PSU or board would be my main suspects.

[xdriver]

I have tried multiple PSU on this, so it must be the board/USB/somethine elgse. Super frustrating since I really didn't want to buy new components. Any suggestions on a board for mostly PLEX, and I would like to set up paperless and calibre for some better management of file backup/storage/photos, 8 drives and about 30TB? I have a SAS9211-8i SATA/RAID card, for 8 drives so I don't really need that many SATA ports. I'd prefer to use the current RAM if possible, which is DDR3. If that doesn't seem realistic, What are some of the less expensive options for newer equipment? I back all of files and photos up to an external drive every few weeks and store it in a safe in case of fire, etc., I just like the redundancy since there are a lot of work files on it. 

[xdriver]

So, I am trying this on a different box with the same specs. Gigabyte G1 sniper M3 with the same updated BIOS, but when my H310 SAS9211-8i card is installed, it starts up for a few seconds, does not get to the BIOS, and then reboots. If I take the card out, it will boot to BIOS. I tried installing graphics card in the same PCIE slot, and the computer will boot to the BIOS. I am pretty sure the BIOS settings are the same as the other motherboard I was using, but is there something specific other than the AHCI and not RAID mode that I need to do? This seems quite odd since the card worked in the other MOBO that I was having different issues with.

[JorgeB]

Possibly some incompatibility between the board and the HBA, look for a BIOS update, it might help, also disable BIOS OPROM if enabled

[xdriver]

The only options are UEFI OpROM and Legacy OpRom, It was set to UEFI so I will try Legacy, but should there be a disable option somehow?

[JorgeB]

Depends on the BIOS.

[xdriver]

Nothing seems to work. Any thoughts on an inexpensive board that works with the sata expander card and will use the ddr3 memory I already have?


Sent from my iPhone using Tapatalk

[JorgeB]

Sorry no, I use mostly Supermicro servers boards, but those won't work with that CPU and require ECC RAM.

[xdriver]

Thanks for the reply, my needs don’t require that grade hardware.


Sent from my iPhone using Tapatalk