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Unraid losing WAN access

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Problem Description

My Unraid server appears to lose WAN access randomly. However, my Adguard docker continues working and forwards domains correctly during the outage so I am very confused. During an outage I am able to connect to the internet via my clients using Adguard for DNS, but the Unraid web UI is unable to access the internet (community applications for example), along with a shell being unable to ping WAN IPs such as 8.8.8.8.

 

Edit: Swapped cable and NIC port, so not a hardware problem

 

Deployment Details

  • Primarily used for dockers (Adguard-Home, frigate, Nginx-Proxy-Manager-Official) and Home Assistant VM
    • Adguard-Home is set to
      • Network Type: Custom: br0
      • Fixed IP: 192.168.1.4 (which does not conflict with anything on the network)
    • Frigate is set to bridge
    • NPM is set to
      • Network Type: custom br0
      • Fixed IP: 192.168.1.3 (which does not conflict with anything on the network)
  • Network configuration: Onboard NIC set to the following
  • image.png.c365503411f3c6c50ac238bf814c0dfc.png
  • PCIe NIC is unplugged but set to the following
  • image.png.08b4291ca0f0cf40bf361c1f07d5497a.png

 

Config and logs attached

automation-syslog-20230518-2134.zip automation-diagnostics-20230518-1538.zip

 

Thank you

Edited by lrx345

  • 2 weeks later...
  • Author

Bump

On 5/19/2023 at 5:37 AM, lrx345 said:

along with a shell being unable to ping WAN IPs such as 8.8.8.8.

How about if ping gateway ( router 192.168.1.1 )

  • Author
On 6/1/2023 at 8:14 PM, Vr2Io said:

How about if ping gateway ( router 192.168.1.1 )

Gateway ping appears to stay consistent during the outage. Also interestingly I’ve discovered WAN outages are about 12- 18 minutes apart

  • Author

I’ve confirmed this is not a hardware issue by swapping the Ethernet cable and NIC. I also changed ports on my switch.

 

Any ideas? I’m really lost here.

 

The issue also appears to be limited to this unraid setup. Switching the machine to Ubuntu and monitoring a ping with health checks.io doesn’t replicate the problem

Try the following.

 

Edit the file /config/share.cfg on your USB device and change to

 

shareAvahiEnabled="no"

 

Save the update and reboot your system.

 

  • Author
11 hours ago, bonienl said:

Try the following.

 

Edit the file /config/share.cfg on your USB device and change to

 

shareAvahiEnabled="no"

 

Save the update and reboot your system.

 

Unfortunately this did not make a difference. Thanks for the idea

 

should I upload new logs?

Edited by lrx345

  • Author
On 6/5/2023 at 2:48 AM, bonienl said:

Try the following.

 

Edit the file /config/share.cfg on your USB device and change to

 

shareAvahiEnabled="no"

 

Save the update and reboot your system.

 

 

I've narrowed the issue down to the IPVlan vs MacVlan setting in Docker. On MacVlan the WAN access from unraid is maintained. On IPVlan the issue persists.

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