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Unraid Freezes / Locks-Up several times a day

Featured Replies

I've read a recent forum about this not too long about, about how it might've been MACVLAN that caused the issue, so I make sure I'm not using it...

 

Ok, here's the short version. I recently upgraded all my hardware and moved the thumb drive over. Only thing that was the same obviously was the array. I rebuilt the pools from scratch. 

 

Out of no where my server started locking-up where I can't access it anymore and I have to hard shut it down. Turn it back on and stop the parity-check because I already know that the parity is good. 

 

I turned on the Syslog to mirror to flash and I can't make ends of it. 

 

Can I get some assistance?

 

EDIT 1 - Forgot to mention that on my other setup that I did have a Custom Network, and an additional NIC. Neither of which I have. Not sure if that is a factor or not. And I removed my P2000, removed the Nvidia Plugin, and removed config from Plex so that only the Intel CPU will transcode.

 

GALACTUS - syslog - 20230531-1411.txt galactus-diagnostics-20230531-1410.zip

Edited by TechD87
Updated Info

  • Community Expert

Unfortunately there's nothing relevant logged, this usually points to a hardware issue, one thing you can try is to boot the server in safe mode with all docker/VMs disabled, let it run as a basic NAS for a few days, if it still crashes it's likely a hardware problem, if it doesn't start turning on the other services one by one.

  • Author
On 5/27/2023 at 4:08 AM, JorgeB said:

Unfortunately there's nothing relevant logged, this usually points to a hardware issue, one thing you can try is to boot the server in safe mode with all docker/VMs disabled, let it run as a basic NAS for a few days, if it still crashes it's likely a hardware problem, if it doesn't start turning on the other services one by one.

Oddly enough I just saw this. Never saw my notification email about it. I've uploaded the latest diagnostic and sysinfo; if you wouldn't mind taking a glace at it to reverify that nothing has changed, I will run it in Safe Mode to continue to troubleshoot.

  • Community Expert

Yeah, nothing changed.

  • Author
3 hours ago, JorgeB said:

Yeah, nothing changed.

Server has been up for 18+ hrs in normal operation with the docker containers stopped. The longest in awhile. I have a feeling it might be Plex then in this case. 

  • 2 months later...
  • Author

@JorgeB - I downgraded the server to 6.11.5 and haven't had an issue since. I did however narrow it down to Plex. The second the Scheduled Tasks started to run it completely locked up Plex. Thankfully it didn't freeze the server which dominoed into my network. 

 

Would this be considered more of a Plex docker issue vice Unraid now?

  • Community Expert

Probably if it only happens with Plex, see the container support thread, maybe some info or known issues there.

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