ata6.00: exception Emask 0x10 SAct 0x0 SErr 0x4090000 action 0xe frozen


Go to solution Solved by JorgeB,

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[979160.434112] ata6.00: exception Emask 0x10 SAct 0x0 SErr 0x4090000 action 0xe frozen
[979160.434116] ata6.00: irq_stat 0x00400041, connection status changed
[979160.434119] ata6: SError: { PHYRdyChg 10B8B DevExch }
[979160.434123] ata6.00: failed command: WRITE DMA
[979160.434131] ata6.00: cmd ca/00:18:40:00:00/00:00:00:00:00/e0 tag 5 dma 12288 out
                         res 50/00:00:57:00:00/00:00:00:00:00/40 Emask 0x10 (ATA bus error)
[979160.434133] ata6.00: status: { DRDY }
[979160.434141] ata6: hard resetting link
[979166.285124] ata6: link is slow to respond, please be patient (ready=0)
[979170.444985] ata6: COMRESET failed (errno=-16)
[979170.444991] ata6: hard resetting link
[979171.216017] ata6: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[979171.224074] ata6.00: supports DRM functions and may not be fully accessible
[979171.529181] ata6.00: supports DRM functions and may not be fully accessible
[979172.321785] ata6.00: configured for UDMA/133
[979172.321806] ata6: EH complete

 

Saw this in dmesg log today, what does this mean?

Board is Supermicro X8SIL-F

 

________________________________________

 

EDIT1: Okay so I investigated which device is ata6 and it's my Parity disk. I did notice randomly increasing parity errors for no reason every few checks.

 

Here's disk SMART data screenshot, seems fine, no?

 

=== START OF INFORMATION SECTION ===
Model Family:     WDC HGST Ultrastar He10
Device Model:     WDC WD80EZAZ-11TDBA0
LU WWN Device Id: 5 000cca 267e5d200
Firmware Version: 83.H0A83
User Capacity:    8,001,563,222,016 bytes [8.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Form Factor:      3.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-2, ATA8-ACS T13/1699-D revision 4
SATA Version is:  SATA 3.2, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Thu Jun  1 15:24:58 2023 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM feature is:   Disabled
Rd look-ahead is: Enabled
Write cache is:   Enabled
DSN feature is:   Unavailable
ATA Security is:  Disabled, NOT FROZEN [SEC1]
Wt Cache Reorder: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x80)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever 
					been run.
Total time to complete Offline 
data collection: 		(   93) seconds.
Offline data collection
capabilities: 			 (0x5b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					No Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 991) minutes.
SCT capabilities: 	       (0x003d)	SCT Status supported.
					SCT Error Recovery Control supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     PO-R--   100   100   016    -    0
  2 Throughput_Performance  --S---   128   128   054    -    116
  3 Spin_Up_Time            POS---   215   215   024    -    168 (Average 443)
  4 Start_Stop_Count        -O--C-   100   100   000    -    57
  5 Reallocated_Sector_Ct   PO--CK   100   100   005    -    0
  7 Seek_Error_Rate         -O-R--   100   100   067    -    0
  8 Seek_Time_Performance   --S---   128   128   020    -    18
  9 Power_On_Hours          -O--C-   096   096   000    -    31245
 10 Spin_Retry_Count        -O--C-   100   100   060    -    0
 12 Power_Cycle_Count       -O--CK   100   100   000    -    57
 22 Helium_Level            PO---K   100   100   025    -    100
192 Power-Off_Retract_Count -O--CK   048   048   000    -    62452
193 Load_Cycle_Count        -O--C-   048   048   000    -    62452
194 Temperature_Celsius     -O----   166   166   000    -    39 (Min/Max 17/50)
196 Reallocated_Event_Count -O--CK   100   100   000    -    0
197 Current_Pending_Sector  -O---K   100   100   000    -    0
198 Offline_Uncorrectable   ---R--   100   100   000    -    0
199 UDMA_CRC_Error_Count    -O-R--   200   200   000    -    0
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

SMART Extended Comprehensive Error Log Version: 1 (1 sectors)
No Errors Logged

SMART Extended Self-test Log Version: 1 (1 sectors)
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%     31245         -
# 2  Short offline       Completed without error       00%     26872         -
# 3  Short offline       Completed without error       00%     20047         -
# 4  Short offline       Completed without error       00%     12133         -
# 5  Short offline       Completed without error       00%      8154         -
# 6  Short offline       Completed without error       00%         0         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

SCT Status Version:                  3
SCT Version (vendor specific):       256 (0x0100)
Device State:                        Active (0)
Current Temperature:                    39 Celsius
Power Cycle Min/Max Temperature:     38/39 Celsius
Lifetime    Min/Max Temperature:     17/50 Celsius
Under/Over Temperature Limit Count:   0/0

SCT Temperature History Version:     2
Temperature Sampling Period:         1 minute
Temperature Logging Interval:        1 minute
Min/Max recommended Temperature:      0/65 Celsius
Min/Max Temperature Limit:           -40/70 Celsius
Temperature History Size (Index):    128 (90)

Index    Estimated Time   Temperature Celsius
  91    2023-06-01 13:17    39  ********************
 ...    ..( 35 skipped).    ..  ********************
 127    2023-06-01 13:53    39  ********************
   0    2023-06-01 13:54    38  *******************
 ...    ..( 12 skipped).    ..  *******************
  13    2023-06-01 14:07    38  *******************
  14    2023-06-01 14:08    39  ********************
 ...    ..( 11 skipped).    ..  ********************
  26    2023-06-01 14:20    39  ********************
  27    2023-06-01 14:21    38  *******************
 ...    ..( 19 skipped).    ..  *******************
  47    2023-06-01 14:41    38  *******************
  48    2023-06-01 14:42    39  ********************
 ...    ..(  7 skipped).    ..  ********************
  56    2023-06-01 14:50    39  ********************
  57    2023-06-01 14:51    38  *******************
 ...    ..( 19 skipped).    ..  *******************
  77    2023-06-01 15:11    38  *******************
  78    2023-06-01 15:12    39  ********************
 ...    ..( 11 skipped).    ..  ********************
  90    2023-06-01 15:24    39  ********************

SCT Error Recovery Control:
           Read: Disabled
          Write: Disabled

Device Statistics (GP Log 0x04)
Page  Offset Size        Value Flags Description
0x01  =====  =               =  ===  == General Statistics (rev 1) ==
0x01  0x008  4              57  ---  Lifetime Power-On Resets
0x01  0x010  4           31245  ---  Power-on Hours
0x01  0x018  6     85746489895  ---  Logical Sectors Written
0x01  0x020  6        80012707  ---  Number of Write Commands
0x01  0x028  6    415639400659  ---  Logical Sectors Read
0x01  0x030  6       412639083  ---  Number of Read Commands
0x01  0x038  6    112484917450  ---  Date and Time TimeStamp
0x03  =====  =               =  ===  == Rotating Media Statistics (rev 1) ==
0x03  0x008  4           21134  ---  Spindle Motor Power-on Hours
0x03  0x010  4           21134  ---  Head Flying Hours
0x03  0x018  4           62452  ---  Head Load Events
0x03  0x020  4               0  ---  Number of Reallocated Logical Sectors
0x03  0x028  4            1272  ---  Read Recovery Attempts
0x03  0x030  4               0  ---  Number of Mechanical Start Failures
0x04  =====  =               =  ===  == General Errors Statistics (rev 1) ==
0x04  0x008  4               0  ---  Number of Reported Uncorrectable Errors
0x04  0x010  4               0  ---  Resets Between Cmd Acceptance and Completion
0x05  =====  =               =  ===  == Temperature Statistics (rev 1) ==
0x05  0x008  1              39  ---  Current Temperature
0x05  0x010  1              37  N--  Average Short Term Temperature
0x05  0x018  1              35  N--  Average Long Term Temperature
0x05  0x020  1              50  ---  Highest Temperature
0x05  0x028  1              17  ---  Lowest Temperature
0x05  0x030  1              46  N--  Highest Average Short Term Temperature
0x05  0x038  1              20  N--  Lowest Average Short Term Temperature
0x05  0x040  1              43  N--  Highest Average Long Term Temperature
0x05  0x048  1              25  N--  Lowest Average Long Term Temperature
0x05  0x050  4               0  ---  Time in Over-Temperature
0x05  0x058  1              65  ---  Specified Maximum Operating Temperature
0x05  0x060  4               0  ---  Time in Under-Temperature
0x05  0x068  1               0  ---  Specified Minimum Operating Temperature
0x06  =====  =               =  ===  == Transport Statistics (rev 1) ==
0x06  0x008  4               1  ---  Number of Hardware Resets
0x06  0x010  4              58  ---  Number of ASR Events
0x06  0x018  4               0  ---  Number of Interface CRC Errors
0xff  =====  =               =  ===  == Vendor Specific Statistics (rev 1) ==
                                |||_ C monitored condition met
                                ||__ D supports DSN
                                |___ N normalized value

Pending Defects log (GP Log 0x0c)
No Defects Logged

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x0001  2            0  Command failed due to ICRC error
0x0002  2            0  R_ERR response for data FIS
0x0003  2            0  R_ERR response for device-to-host data FIS
0x0004  2            0  R_ERR response for host-to-device data FIS
0x0005  2            0  R_ERR response for non-data FIS
0x0006  2            0  R_ERR response for device-to-host non-data FIS
0x0007  2            0  R_ERR response for host-to-device non-data FIS
0x0008  2            0  Device-to-host non-data FIS retries
0x0009  2            1  Transition from drive PhyRdy to drive PhyNRdy
0x000a  2            1  Device-to-host register FISes sent due to a COMRESET
0x000b  2            0  CRC errors within host-to-device FIS
0x000d  2            0  Non-CRC errors within host-to-device FIS

 

Also ran a SMART short-self test, it passed without error.

Edited by Arandomdood
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