June 12, 20233 yr Hi! i need some help. My new drive keeps giving me the Unmountable: Unsupported or no file system error. I did looked through all of the forum posts and a lot inclusing formatting it. The self tests are ok. Any types? Or is it a hardware issue? Atteched my diagnostics file detochtnas-diagnostics-20230612-0649.zip
June 12, 20233 yr Community Expert When you say that this is a new drive - do you mean that you have just added it to the Unraid array in a new slot? If so have you formatted in Unraid it after adding it to the array (which would be required in such a scenario)? If you have got past that and it is then going unmountable then please clarify this.
June 12, 20233 yr Author Yes i added it to a new slot. Then formatted it in unraid. This all worked and it shows the correct disk size in Unassigned devices. I can also mount it in Unassigned devices. But then i add it to the array i get the error.
June 12, 20233 yr Community Expert 13 minutes ago, MetMen said: This all worked and it shows the correct disk size in Unassigned devices. If you added it to the array then it should not be showing in Unassigned Devices Did you format it AFTER adding it to the array while it was showing as part of the array? If you format it is Unassigned Devices outside the array then this format is lost when you add it to the array.
June 12, 20233 yr Author Sorry about the confusion. I added it to the array. Then ran into the error. Then removed it from the array and formatted it in Unassigned Devices. Then added it back. But i still get the error.
June 12, 20233 yr Community Expert 3 minutes ago, MetMen said: Sorry about the confusion. I added it to the array. Then ran into the error. Then removed it from the array and formatted it in Unassigned Devices. Then added it back. But i still get the error. after you add a disk to a new slot in the array it will always shows as unmountable. At that point you need to use the format option (which is near the button to start the array). Just check first that the drive it is listing to be formatted is only the one you expect.
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