July 28, 20232 yr Community Expert I just installed a new DOM-based USB key for my server, following all of the instructions located at https://docs.unraid.net/unraid-os/manual/changing-the-flash-device. There is NO "Replace USB key" option, and it appears this is because I upgraded my license on the 14th of July. I have had this USB key for over four years. This is ridiculous, why is a license upgrade classed as a "key replacement"? Edited July 28, 20232 yr by Kaldek
July 28, 20232 yr That screenshot shows "Replaceable: Anytime" so it doesn't appear to be a too soon issue. Have you tried installing and connecting the "Unraid Connect" plugin? I seem to remember something about key management being moved there.
July 29, 20232 yr Author Community Expert 13 hours ago, JonathanM said: That screenshot shows "Replaceable: Anytime" so it doesn't appear to be a too soon issue. Have you tried installing and connecting the "Unraid Connect" plugin? I seem to remember something about key management being moved there. I have access to all that, and it looks like the image below. Unfortunately there appears to be no documentation on "Signing Out" a key and what that all means. It drives me up the freaking wall when I find this lack of documentation update. Documentation must never be delayed and must be part of the release process! It keeps a high workload on the tech support folks when there's just no need if the damned documentation would be updated. Edited July 29, 20232 yr by Kaldek
July 30, 20232 yr Author Community Expert Solution Support had to do a manual key replacement to fix this issue. I literally just listened to the unRAID podcast where the support guys were saying license key management was a major headache. Guess there's still a lot of work to do at the back end.
January 28, 20242 yr Not meaning to resurrect a dormant post, but I thought I'd post to offer help to anyone else who encounters this. I had this same issue and it was caused by me having extra license keys in my /boot/config folder. -rw------- 1 root root 256 Nov 15 2021 Basic.key -rw------- 1 root root 256 Jul 9 2023 Plus.key -rw------- 1 root root 256 Oct 4 2021 Trial.key I removed all but Plus.key and then then I was able to replace the key. I also used the latest Unraid Connect plugin to help with this. It pointed out the multiple key files.
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