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ata2 erros after starting monthly parity check

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attached the diagnostic file

 

As soon as the monthly parity check started I get errors like these (until I stop the parity check)

 

I have a hard time figuring out which disk is attached to ata2 (i see ata3 sometime as well), may be a bad cable (first to swap) or maybe the disk. Checked SMART self tests (short) and no worries there.

 

help is much appreciated! thanks

 

ps. it may be the SCSI number as shown in the screenshot? not sure

 

Quote

2023-07-31 00:00:38.010

Jul 31 00:00:38 Tower kernel: res 40/00:00:78:d4:08/00:00:00:00:00/40 Emask 0x50 (ATA bus error)

2023-07-31 00:00:38.010

Jul 31 00:00:38 Tower kernel: ata2.00: cmd 60/40:08:78:d4:08/05:00:00:00:00/40 tag 1 ncq dma 688128 in

2023-07-31 00:00:38.010

Jul 31 00:00:38 Tower kernel: ata2.00: failed command: READ FPDMA QUEUED

2023-07-31 00:00:38.010

Jul 31 00:00:38 Tower kernel: ata2: SError: { HostInt PHYRdyChg 10B8B DevExch }

2023-07-31 00:00:38.010

Jul 31 00:00:38 Tower kernel: ata2.00: irq_stat 0x00400040, connection status changed

2023-07-31 00:00:38.010

Jul 31 00:00:38 Tower kernel: ata2.00: exception Emask 0x50 SAct 0x6 SErr 0x4090800 action 0xe frozen

2023-07-31 00:00:36.256

Jul 31 00:00:36 Tower kernel: ata3.00: configured for UDMA/133

2023-07-31 00:00:36.256

Jul 31 00:00:36 Tower kernel: ata2: EH complete

2023-07-31 00:00:36.256

Jul 31 00:00:36 Tower kernel: ata2.00: configured for UDMA/133

2023-07-31 00:00:36.256

Jul 31 00:00:36 Tower kernel: ata3: SATA link up 6.0 Gbps (SStatus 133 SControl 300)

2023-07-31 00:00:36.006

Jul 31 00:00:35 Tower kernel: ata2: SATA link up 6.0 Gbps (SStatus 133 SControl 300)

2023-07-31 00:00:35.254

Jul 31 00:00:35 Tower kernel: ata3: COMRESET failed (errno=-16)

2023-07-31 00:00:35.254

Jul 31 00:00:35 Tower kernel: ata2: hard resetting link

2023-07-31 00:00:35.254

Jul 31 00:00:35 Tower kernel: ata2: COMRESET failed (errno=-16)

2023-07-31 00:00:30.982

Jul 31 00:00:30 Tower kernel: ata3: link is slow to respond, please be patient (ready=0)

2023-07-31 00:00:30.982

Jul 31 00:00:30 Tower kernel: ata2: link is slow to respond, please be patient (ready=0)

2023-07-31 00:00:25.219

Jul 31 00:00:25 Tower kernel: ata2: hard resetting link

2023-07-31 00:00:25.219

Jul 31 00:00:25 Tower kernel: ata2.00: status: { DRDY }

2023-07-31 00:00:25.219

Jul 31 00:00:25 Tower kernel: res 40/00:00:40:e0:02/00:00:00:00:00/40 Emask 0x50 (ATA bus error)

2023-07-31 00:00:25.219

Jul 31 00:00:25 Tower kernel: ata2.00: cmd 60/78:88:40:e0:02/04:00:00:00:00/40 tag 17 ncq dma 585728 in

2023-07-31 00:00:25.219

Jul 31 00:00:25 Tower kernel: ata2.00: failed command: READ FPDMA QUEUED

2023-07-31 00:00:25.219

Jul 31 00:00:25 Tower kernel: ata2: SError: { HostInt PHYRdyChg 10B8B LinkSeq DevExch }

2023-07-31 00:00:25.219

Jul 31 00:00:25 Tower kernel: ata2.00: irq_stat 0x0c400040, interface fatal error, connection status changed

2023-07-31 00:00:25.219

Jul 31 00:00:25 Tower kernel: ata2.00: exception Emask 0x50 SAct 0x20000 SErr 0x4890800 action 0xe frozen

2023-07-31 00:00:02.420

Jul 31 00:00:02 Tower emhttpd: read SMART /dev/sdc

2023-07-31 00:00:02.420

Jul 31 00:00:02 Tower emhttpd: read SMART /dev/sdf

2023-07-31 00:00:02.420

Jul 31 00:00:02 Tower emhttpd: read SMART /dev/sde

2023-07-31 00:00:02.420

Jul 31 00:00:02 Tower emhttpd: read SMART /dev/sdd

2023-07-31 00:00:02.420

Jul 31 00:00:02 Tower emhttpd: read SMART /dev/sdg

2023-07-31 00:00:01.927

Jul 31 00:00:01 Tower kernel: md: recovery thread: check P ...

2023-07-31 00:00:01.919

Jul 31 00:00:01 Tower kernel: mdcmd (36): check

2023-07-30 22:22:54.610

Jul 30 22:22:54 Tower emhttpd: spinning down /dev/sdd

2023-07-30 21:02:46.896

Jul 30 21:02:46 Tower emhttpd: spinning down /dev/sdg

2023-07-30 20:52:30.876

Jul 30 20:52:30 Tower emhttpd: spinning down /dev/sde

2023-07-30 20:47:45.894

Jul 30 20:47:45 Tower emhttpd: read SMART /dev/sdg

2023-07-30 20:27:02.163

Jul 30 20:27:02 Tower emhttpd: read SMART /dev/sde

 

2023-08-01_19-50-38.png

tower-diagnostics-20230801-1936.zip

  • Community Expert
Jul 28 02:09:52 Tower kernel: ata3: link is slow to respond, please be patient (ready=0)
Jul 28 02:09:52 Tower kernel: ata2: link is slow to respond, please be patient (ready=0)
Jul 28 02:09:56 Tower kernel: ata2: COMRESET failed (errno=-16)
Jul 28 02:09:56 Tower kernel: ata3: COMRESET failed (errno=-16)
Jul 28 02:09:57 Tower kernel: ata2: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
Jul 28 02:09:57 Tower kernel: ata2.00: configured for UDMA/133
Jul 28 02:09:57 Tower kernel: ata3: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
Jul 28 02:09:58 Tower kernel: ata3.00: configured for UDMA/133

 

It's not just during a parity check, this is usually a power/connection problem, check/replace cables, ATA2 and ATA3 are parity and disk3

  • Author

Thanks really appreciated! How did you know thats parity and disk3?

 

I will replace those cables and run the parity check again, if it fails I may need to check the power supply as suggested in other topics, would you agree?

  • Community Expert

You can check lsscsi.txt in the diags:

 

[2:0:0:0]    disk    ATA      WDC WD80EFZX-68U 0A83  /dev/sdc   /dev/sg2
  state=running queue_depth=32 scsi_level=6 type=0 device_blocked=0 timeout=30
  dir: /sys/bus/scsi/devices/2:0:0:0  [/sys/devices/pci0000:00/0000:00:1f.2/ata2/host2/target2:0:0/2:0:0:0]
[3:0:0:0]    disk    ATA      WDC WD80EFAX-68K 0A81  /dev/sdd   /dev/sg3
  state=running queue_depth=32 scsi_level=6 type=0 device_blocked=0 timeout=30
  dir: /sys/bus/scsi/devices/3:0:0:0  [/sys/devices/pci0000:00/0000:00:1f.2/ata3/host3/target3:0:0/3:0:0:0]

 

13 hours ago, RBB87 said:

would you agree?

Worth a try.

  • Author

thanks for sticking with me.

 

i can consider the tower being lost from a hardware perspective. I took the disks out to check the data in another unraid system (nuc), Unassigned Devices says it can only format the disk instead of mounting.

 

xfs_repair does not work as there are no partitions found (at least on 2 disks, havent checked the others yet), I do see /dev/sdb, biut no way to mount it?

 

Any tips?

  • Community Expert

Assuming you used USB to connect them it may not mount because of that.

  • Author

Yes USB indeed, so what do i need to do to read the data from outside of the unraid env where the system crashed? I thought USB was they way to go

  • Community Expert

Some USB bridges are not transparent, try using a SATA port in another PC if available, if not try a different USB bridge.

  • Community Expert

I can't say if that one will work or not.

  • Author

SATA bay worked fine at a friend's house, tomorrow getting a new one myself. So should be good! Keep you posted

  • 2 weeks later...
  • Author

@JorgeBI'm now trying to get data from the disk mounted via usb to a unraid nuc.

 

some dirs list as follows

 

/bin/ls: reading directory '/mnt/disks/WDC_WD40_EFRX-68WT0N0/media/movies-hd': Input/output error

 

i tried xfs_repair. but no luck afterwards. Now what? any help is really appreciated!

Edited by RBB87

  • Community Expert

Post the diags after the error.

  • Author

I will check another usb Sata reader, can that cause the issues? Another 8TB disk copied everything open just fine..

  • Community Expert
Aug 17 16:32:32 Nuc kernel: XFS (sdb1): metadata I/O error in "xfs_da_read_buf+0x9a/0xff [xfs]" at daddr 0x7a604038 len 8 error 5

 

Possibly a filesystem problem, try checking filesystem with UD, it would also be good to see a SMART report, but there are no disk errors logged.

  • Author

like a SMART self test?

  • Author

 

Completed without error (short self-test)

  • Author

ow wait i see it now, i can not do that for a usb disk?

Edited by RBB87

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