September 2, 20232 yr Hi I have this controller https://www.fujitsu.com/global/products/computing/servers/primergy/components/pmod-157814.html#specs but I am struggling to make it work with my drives. I bought it off ebay as an already flashed controller to IT mode, but since it is not detecting my Seagate Exos 14TB drives I wondering if I need to flash or update the firmware myself. I cannot find the download files for this model. Have any of been successful with this card? Else I am just going to buy another one Thanks in advance
September 2, 20232 yr You can post the diagnostics to see if it's getting detected and really in IT mode.
September 3, 20232 yr Author 19 hours ago, JorgeB said: You can post the diagnostics to see if it's getting detected and really in IT mode. Yes ofc here it is diagnostics.zip
September 3, 20232 yr Controller is being correctly detected and initialized, and it's in IT mode, #1 suspect for not detecting drives would be using the wrong cables or the 3.3v SATA pin issue, using a molex to SATA adapter with one disk will confirm the latter, for the former check the cabels type, they must be forward breakout, reverse breakout look the same but won't work, of course it can also be a controller problem with the ports, but that's much less likely.
September 18, 20232 yr Author I see. It is a small PSU I am using so maybe power is not enough. I am using these cables to connect the drives: https://www.amazon.de/-/en/dp/B07B9SBSVW?psc=1&ref=ppx_yo2ov_dt_b_product_details Is it an issue if I use the controller and the SATA connectors on the MB?
September 18, 20232 yr Stupid question but I saw this happen before, you are connecting power to those cables correct?
September 18, 20232 yr Author Not a stupid question ❤️ But yes it has a sata connection. However I dont recall if the logs I sent to you was with the HDD turned on or off as I was only focusing on the controller. I have uploaded the diagnostics again, with the HDD turned on with sata power and is connected to the Controller. salamehplex-diagnostics-20230918-2003.zip
September 18, 20232 yr Nothing detected, did you test with a molex to SATA adapter like mentioned above to rule out the 3.3v issue?
September 18, 20232 yr Author Nope not yet. I wanted to test the other stuff first as I don't have that adapter so I need to order it first
November 23, 20232 yr Author @JorgeB The molex trick did it. But how can I make the regular sata cable work with it?
November 23, 20232 yr 46 minutes ago, Hadi said: @JorgeB The molex trick did it. But how can I make the regular sata cable work with it? The goal is not to provide 3.3V to the drive, people tend to use one of those 3 options : use Molex to SATA adapters use Kapton tape on the 3.3V contact on the drive to prevent the issue (one example of tutorial : https://www.instructables.com/How-to-Fix-the-33V-Pin-Issue-in-White-Label-Disks-/ ) cut the 3.3V cable on the power SATA cable (not sure which one it is myself) I prefer #1 but already used #2 on some drives. I don't love #3 myself but some seem to chose that route.
November 24, 20232 yr Author @ChatNoir Sure. 2 questions: Do you by any chance have a tutorial for sas drives, or is it the same? How can I know before buying the hdd if I am going to face the same issue? Edited November 24, 20232 yr by Hadi
November 25, 20232 yr I don't know much about SAS drives. As for knowing in advance if the drive will have that, I can't say either. From what I read here, I think it is part of the SATA spec for some usecase, not sure the manufacturer indicate that on the specsheet.
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