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Finally solve Connect issue

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I never success use Connect service since day one and troubleshoot several time still no go.

 

But today, I figure out it should because my Unraid account wasn't Google ( hotmail.com ) and my Chrome browser always login with google account. Then this will conflict each other ( the odd thing is even use Edge browser still same )

 

After I create an Unraid account by same Google email then login with this, all Connect service work.

 

But now I have two Unraid account, one for forum and a new account for Connect, for me this fine currently.

 

But how @limetech would help user if they want combine two be one. 

Edited by Vr2Io

Solved by Guest zspearmint

  • Solution

If you haven't already, please contact support. They might be able to assist with this.

  • 1 month later...
On 9/9/2023 at 4:37 AM, Vr2Io said:

I never success use Connect service since day one and troubleshoot several time still no go.

 

But today, I figure out it should because my Unraid account wasn't Google ( hotmail.com ) and my Chrome browser always login with google account. Then this will conflict each other ( the odd thing is even use Edge browser still same )

 

After I create an Unraid account by same Google email then login with this, all Connect service work.

 

But now I have two Unraid account, one for forum and a new account for Connect, for me this fine currently.

 

But how @limetech would help user if they want combine two be one. 

I have done this:

* Open an incognito tab on chrome.

* Login to my unraid server

* sign in to connect on that incognito tab

* Once the connect plug in show online/successfull login, close the windows.

* Open a normal chrome tab, connect must be steel working normally.

 

 

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