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Unraid crashes randomly

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Hi, I've been setting up my first server last Spring, mainly for torrenting and running Plex.

 

Since 2-3 months, it keeps crashing randomly. I've tried to pinpoint the issue, with no success.

 

It crashes in safe mode too.

 

Recently, I notice it crashes after in enable Docker. I'll need to troubleshoot to see if it crashes with Docker disabled too.

 

**Edit** It crashes in Safe Mode too (after 3 minutes)

 

Hard drives and SSD are new from last Spring (maybe one is older, not sure)

 

(I attached today's syslog and Diagnostics)

 

Things I know:

- Memtest ran flawlessly for 20 hours

- CPU stress tests with corefreq also runs perfectly

- SMART tests return no errors on all drives

- CPU and RAM are not OC'd, everything runs with factory settings/frequency and such

 

Some Specs:

OS version: 6.12.4

MB: EVGA X58 SLI LE

CPU: intel core i7 920 2.67MHz

RAM : 6x OCZ 1333MHz 2Gb DDR3

 

Any help would be greatly appreciated, thanks!

syslog tower-diagnostics-20230910-1353.zip

Edited by hathi_ndg

  • Community Expert

That syslog has entries from April, so I assume it is the result of running syslog server. But then there are no further entries until after the latest reboot, so syslog server must not have been running when it crashed recently.

 

Get us another syslog from syslog server after next crash.

  • Author

And crashed now while mounting remote shares (looks like it though)

syslog

  • Author

--> Changed the USB flash drive for a brand new one, transferred the key, etc.

--> Removed corefreq ans swapfile

 

Result: Still crashed after 3-4 minutes

 

--> Testing RAM sticks 1 by 1 now. Will update here.

 

** Stick 1/6: ran smoothly for 17 hours 45 minutes 

** Stick 2/6 : 2 hours 20 minutes of smooth sailing ⏲️

 

Meanwhile, if anyone has hints with the diagnostics or syslog, lmk ;)

 

thanks!!

Edited by hathi_ndg
update RAM stick tests

The syslog has multiple call traces that look like this:

 

Sep 10 22:38:04 Tower kernel: Call Trace:
Sep 10 22:38:04 Tower kernel: <IRQ>
Sep 10 22:38:04 Tower kernel: dump_stack_lvl+0x44/0x5c
Sep 10 22:38:04 Tower kernel: __report_bad_irq+0x35/0xaa
Sep 10 22:38:04 Tower kernel: note_interrupt+0x1f6/0x24d
Sep 10 22:38:04 Tower kernel: handle_irq_event_percpu+0x2c/0x35
Sep 10 22:38:04 Tower kernel: handle_irq_event+0x37/0x56
Sep 10 22:38:04 Tower kernel: handle_fasteoi_irq+0x99/0x113
Sep 10 22:38:04 Tower kernel: __common_interrupt+0x9e/0xaa
Sep 10 22:38:04 Tower kernel: common_interrupt+0x96/0xc1
Sep 10 22:38:04 Tower kernel: </IRQ>
Sep 10 22:38:04 Tower kernel: <TASK>
Sep 10 22:38:04 Tower kernel: asm_common_interrupt+0x22/0x40
Sep 10 22:38:04 Tower kernel: RIP: 0010:cpuidle_enter_state+0x11d/0x202
Sep 10 22:38:04 Tower kernel: Code: 20 22 a0 ff 45 84 ff 74 1b 9c 58 0f 1f 40 00 0f ba e0 09 73 08 0f 0b fa 0f 1f 44 00 00 31 ff e8 4c e3 a4 ff fb 0f 1f 44 00 00 <45> 85 e4 0f 88 ba 00 00 00 48 8b 04 24 49 63 cc 48 6b d1 68 49 29
Sep 10 22:38:04 Tower kernel: RSP: 0000:ffffc900000dbe98 EFLAGS: 00000282
Sep 10 22:38:04 Tower kernel: RAX: 0000000000000000 RBX: ffff888353bf6300 RCX: 0000000000000020
Sep 10 22:38:04 Tower kernel: RDX: 00000000820ed4af RSI: 000000007fffffff RDI: 00000000ffffffff
Sep 10 22:38:04 Tower kernel: RBP: 0000000000000004 R08: 0000000000000002 R09: 0000000000000002
Sep 10 22:38:04 Tower kernel: R10: 0000000000000020 R11: 0000000000000004 R12: 0000000000000004
Sep 10 22:38:04 Tower kernel: R13: ffffffff823205c0 R14: 000000010624b113 R15: 0000000000000001
Sep 10 22:38:04 Tower kernel: ? cpuidle_enter_state+0x117/0x202
Sep 10 22:38:04 Tower kernel: cpuidle_enter+0x2a/0x38
Sep 10 22:38:04 Tower kernel: do_idle+0x18d/0x1fb
Sep 10 22:38:04 Tower kernel: cpu_startup_entry+0x1d/0x1f
Sep 10 22:38:04 Tower kernel: start_secondary+0x101/0x101
Sep 10 22:38:04 Tower kernel: secondary_startup_64_no_verify+0xce/0xdb
Sep 10 22:38:04 Tower kernel: </TASK>
Sep 10 22:38:04 Tower kernel: handlers:
Sep 10 22:38:04 Tower kernel: [<(____ptrval____)>] usb_hcd_irq
Sep 10 22:38:04 Tower kernel: [<(____ptrval____)>] usb_hcd_irq


Those do not look like normal "call traces related to macvlan". But it wouldn't hurt to switch from macvlan to ipvlan anyway, see https://docs.unraid.net/unraid-os/release-notes/6.12.4/#fix-for-macvlan-call-traces

 

  • Author
15 hours ago, ljm42 said:

The syslog has multiple call traces that look like this:

 

Sep 10 22:38:04 Tower kernel: Call Trace:
Sep 10 22:38:04 Tower kernel: <IRQ>
Sep 10 22:38:04 Tower kernel: dump_stack_lvl+0x44/0x5c
Sep 10 22:38:04 Tower kernel: __report_bad_irq+0x35/0xaa
Sep 10 22:38:04 Tower kernel: note_interrupt+0x1f6/0x24d
Sep 10 22:38:04 Tower kernel: handle_irq_event_percpu+0x2c/0x35
Sep 10 22:38:04 Tower kernel: handle_irq_event+0x37/0x56
Sep 10 22:38:04 Tower kernel: handle_fasteoi_irq+0x99/0x113
Sep 10 22:38:04 Tower kernel: __common_interrupt+0x9e/0xaa
Sep 10 22:38:04 Tower kernel: common_interrupt+0x96/0xc1
Sep 10 22:38:04 Tower kernel: </IRQ>
Sep 10 22:38:04 Tower kernel: <TASK>
Sep 10 22:38:04 Tower kernel: asm_common_interrupt+0x22/0x40
Sep 10 22:38:04 Tower kernel: RIP: 0010:cpuidle_enter_state+0x11d/0x202
Sep 10 22:38:04 Tower kernel: Code: 20 22 a0 ff 45 84 ff 74 1b 9c 58 0f 1f 40 00 0f ba e0 09 73 08 0f 0b fa 0f 1f 44 00 00 31 ff e8 4c e3 a4 ff fb 0f 1f 44 00 00 <45> 85 e4 0f 88 ba 00 00 00 48 8b 04 24 49 63 cc 48 6b d1 68 49 29
Sep 10 22:38:04 Tower kernel: RSP: 0000:ffffc900000dbe98 EFLAGS: 00000282
Sep 10 22:38:04 Tower kernel: RAX: 0000000000000000 RBX: ffff888353bf6300 RCX: 0000000000000020
Sep 10 22:38:04 Tower kernel: RDX: 00000000820ed4af RSI: 000000007fffffff RDI: 00000000ffffffff
Sep 10 22:38:04 Tower kernel: RBP: 0000000000000004 R08: 0000000000000002 R09: 0000000000000002
Sep 10 22:38:04 Tower kernel: R10: 0000000000000020 R11: 0000000000000004 R12: 0000000000000004
Sep 10 22:38:04 Tower kernel: R13: ffffffff823205c0 R14: 000000010624b113 R15: 0000000000000001
Sep 10 22:38:04 Tower kernel: ? cpuidle_enter_state+0x117/0x202
Sep 10 22:38:04 Tower kernel: cpuidle_enter+0x2a/0x38
Sep 10 22:38:04 Tower kernel: do_idle+0x18d/0x1fb
Sep 10 22:38:04 Tower kernel: cpu_startup_entry+0x1d/0x1f
Sep 10 22:38:04 Tower kernel: start_secondary+0x101/0x101
Sep 10 22:38:04 Tower kernel: secondary_startup_64_no_verify+0xce/0xdb
Sep 10 22:38:04 Tower kernel: </TASK>
Sep 10 22:38:04 Tower kernel: handlers:
Sep 10 22:38:04 Tower kernel: [<(____ptrval____)>] usb_hcd_irq
Sep 10 22:38:04 Tower kernel: [<(____ptrval____)>] usb_hcd_irq


Those do not look like normal "call traces related to macvlan". But it wouldn't hurt to switch from macvlan to ipvlan anyway, see https://docs.unraid.net/unraid-os/release-notes/6.12.4/#fix-for-macvlan-call-traces

 

 

 

Thanks I'll look into that!

 

**Edit: done!**

 

Let's see how this rolls, along with my RAM sticks 1 by 1 testing!

 

 

Edited by hathi_ndg

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