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Missing disks after upgrading to 6.12.4

Featured Replies

Title says it all. My system had been running great for a couple of months when I finally decided it was time to upgrade. After rebooting 4 out of my 16 disks are missing, My server is in a very difficult place to get to so I am hoping this isn't a hardware issue that requires me to pull the box out and work on it. I have rebooted a half dozen times with the same result. Any ideas? Logs attached.

tower-syslog-20230914-2209.zip

  • Community Expert

Do you have any previous diags form when it was working? Just to see what controller the missing disks are using.

  • Author

I just searched and I do not. I guess I am going to crack the case open and see what is going on. It is just odd to me that everything was working fine until the upgrade.

  • Community Expert

You can also downgrade and post new diags, assuming the disks come back online, if they don't it's a different issue.

  • 1 month later...
  • Author

 

So I still haven't been able to figure out what is causing this but here is a new wrinkle. If I shutdown and restart all of the disks show up. Anytime I just restart they are missing. Any ideas?

  • Community Expert

Looks like a hardware issue, possibly a BIOS issue, look for an update.

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