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Getting error when trying to replace key file

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Hi, I had a bad flash memory stick and I have replaced it with a new flash memory stick. When i copied from the old memory stick basic.key file and placed it in the config folder of the new flash memory stick,  I am getting an error. Please see the attachment for the error.  Please let me know what is my next step. Thank you.

key error.pdf

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    • Community Expert

    This usually means you are using an old blacklisted key file instead of the previous valid one, see if you can find that one, if not contact support.

  • Quote
    • Author

    I just purchased another license key. It's all good. Thank you for your help.

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