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Interpreting Seek Error Rates

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Hello,

I have a couple of 8TB toshiba drives that I've had for a few years which recently started both saying there are some seek error rates in the smart report, however I'm not sure how to interpret the report. Are these just one off errors that could have been caused by a bad cable connection? Or are these drives legitimately failing and I need to put in replacements immediately? I've attached the smart reports to this post.

TOSHIBA_HDWG180_X040A052FBEG-20231014-2301.txt TOSHIBA_HDWG180_X040A0CEFBEG-20231014-2300.txt

  • Community Expert

If you want to test the drives run the extended SMART tests on them.   If that fails they need replacing.

  • Community Expert

That is common with some Toshiba drives, most likely a firmware issue, disks should be fine, but like mentioned run an extended test.

  • Author
5 hours ago, JorgeB said:

That is common with some Toshiba drives, most likely a firmware issue, disks should be fine, but like mentioned run an extended test.

I can't seem to get an extended or short test to even run on either of the drives, it tries and then a few seconds later says "Completed: unknown failure".

image.png.984c36aabaadaba233fdcdd03cafb0b5.png

image.png.cf8da388d34719d7dca601362705dedc.png

The SMART error log is empty for both drives.

Edited by sazrocks

  • Community Expert
7 hours ago, sazrocks said:

How can it go from "Failing" to "Past"?

That means it failed in the past but is not failing now.

 

15 hours ago, sazrocks said:

I can't seem to get an extended or short test to even run on either of the drives,

Run a non correcting parity check, it's basically the same as an extended SMART test.

  • Author
10 hours ago, JorgeB said:

Run a non correcting parity check, it's basically the same as an extended SMART test.

Unfortunately the drives are both in a ZFS pool, so I can't do this. Should I run a scrub as the equivelant?

  • Community Expert

Scrub only reads the used part of the disk, so not equivalent to an extended SMART test or a parity check which read the full disk surface.

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