X10SDV-4C-TLN2F does not recognize MB 10g nics

[cbarbie]

128GB memory
Both 10G nics are plugged into a switch and the switch sees both of them.

 

I loaded Win 10 and the appropriate driver and Win recognizes it.
Unraid 6.12.4 does not.

 

I booted into the Unraid GUI an manually set the IP address.  It still does not appear on the network.

 

Is Unraid missing the driver?tower-diagnostics-20231016-1216.zip

Edited October 16, 2023 by cbarbie

[JorgeB]

The driver is there but it fails to load for both NICs with the same error:

 

Oct 16 12:15:42 Tower kernel: ixgbe 0000:03:00.1: The EEPROM Checksum Is Not Valid
Oct 16 12:15:42 Tower kernel: ixgbe: probe of 0000:03:00.1 failed with error -5

 

Look for a firmware update and/or google that to see if there's a fix.

[cbarbie]

The BIOS was already the current version, but in case it was corrupt, I updated it.  I also brought the BMC current.  No change.
It appears the NVM for the nics may be corrupt. 

I see intel has a utility - X550_NVMUpdatePackage_v3_60_Windows.exe - to recover/update.  Going to search Supermicro site to see if I can find anything.

[cbarbie]

I tried the Intel X550_NVMUpdatePackage_v3_60_Windows.exe - no luck.  Could not find anything on SM site or anywhere else.

[cbarbie]

Contacted SM and gave them the serial# of the board.  They sent me a link to a utility to flash the NVM EEPROM.  It took 9 minutes to perform the update, but it worked!

Edited October 25, 2023 by cbarbie