Drive keeps disabling even though it is healthy.

[cdixon]

Greetings everyone:

 

I recently had a drive in unraid server that got disabled. I replaced the SATA cable and tried to do a data rebuild on it but the drive disabled in the middle of the process. Afterwards, I ran an extended SMART drive test and the results came back positive. Judging from the SMART test results and the error log, what do you think I should do?

 

Thanks in advance.

TOSHIBA_HDWF180_X846Y00IFB6G-20231029-2255.txt unraidlog.txt

[JorgeB]

Please post the complete diagnostics.

[cdixon]

Here you go.

tower-diagnostics-20231030-1619.zip

[JorgeB]

Disk was already disabled at boot, so we can't see what happened, if it happens again grab diags before rebooting.

[cdixon]

Ok, so a couple of months ago, I set spin off delay to never on the drive that was having issues and set it up for a data rebuild. It took about two days to finish and there were not errors along the way. But two months later, I did a parity check and the drive disabled due to write errors. I ran an extended SMART test which came out positive but I am still not sure what is going wrong. Based on the results, what do you think I should do?

TOSHIBA_HDWF180_X846Y00IFB6G-20240128-1950.txt unraidlog.txt

[JorgeB]

Please post the complete diagnostics.

[cdixon]

You mean this:

unraidlog.txt

[JorgeB]

Nope, please see the link.

[cdixon]

Do you mean the current diagnostics? Because I was not able to get the diagnostics when the drive failed the second time.

[JorgeB]

4 minutes ago, cdixon said:

Because I was not able to get the diagnostics when the drive failed the second time.

I wanted to see those, since the syslog you posted doesn't show the start of the problem, but SMART looks OK, so most likely a power/connection issue.

[cdixon]

What should I do then? I have already replaced the Data cable.

[JorgeB]

Swap cables (power also)/slot with another disk, and see if you can get the diags if it happens again, or at least the complete syslog.