Hiya All

 

So after a fair few tries and resets and reloads and and and I've come to ask for help

 

Plex is currently giving the following when going into the webUI

 

"Not authorized"

"You do not have access to this server."

 

Keeping in mind I've gone through the process of the following

 

* - Account Reset

* - Claim and Claim and Claim again

* - Different containers (Official, BINHEX and LINUX)

* - Even went through the whole process of setting up a new USB 

 

Please help as I'm not really really clueless as to what's causing this

tower-diagnostics-20231106-2228.zip

Edited November 8, 20232 yr by Tokozaan
Attachment added

Post docker run 

i've cleared out the claimID but here's the docker run command

 

docker run
  -d
  --name='Plex-Media-Server'
  --net='host'
  -e TZ="Europe/London"
  -e HOST_OS="Unraid"
  -e HOST_HOSTNAME="Tower"
  -e HOST_CONTAINERNAME="Plex-Media-Server"
  -e 'PLEX_CLAIM'='claim-##MYCLAIMID##'
  -e 'PLEX_UID'='99'
  -e 'PLEX_GID'='100'
  -e 'VERSION'='latest'
  -l net.unraid.docker.managed=dockerman
  -l net.unraid.docker.webui='http://[IP]:[PORT:32400]/web'
  -l net.unraid.docker.icon='https://raw.githubusercontent.com/plexinc/pms-docker/master/img/plex-server.png'
  -v '/transcode/':'/transcode':'rw'
  -v '/mnt/user/':'/data':'rw'
  -v '/mnt/user/Series/':'/Series':'rw'
  -v '/mnt/user/Movies/':'/Movies':'rw'
  -v '/mnt/user/appdata/Plex-Media-Server':'/config':'rw' 'plexinc/pms-docker'

d33b30f920bfacd6152ecb5c8272d666e9c39d7f34568a6bf704661e05dd9f8a

Right, found the solution

You need to to a SSH tunnel from another device  with the following in terminal "ssh -L 32400:localhost:32400 root@##PLEX SERVER IP##" once that's done you can use the device where you're doing the tunnel from to just open a browser window and go to localhost:32400/web which then allows you to claim your server again

 

Found this here: 

 

Are you able to explain the solution a bit more? I am having this issue and not sure i understand the solution.