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Server Stalling Assistance Needed

Featured Replies

Good Afternoon, 

My server recently stalled, I was able to get into the device via SSH but I could not get to the WebUI nor could I access the shares. I noticed this issue when I was kicked from my server. This has happened a few times, but I've so far been unable to determine why. Possibly because of these? 
 

Jan 22 21:28:54 Docile php-fpm[9142]: [WARNING] [pool www] child 21439 exited on signal 9 (SIGKILL) after 560.130631 seconds from start
Jan 22 21:29:17 Docile php-fpm[9142]: [WARNING] [pool www] child 26838 exited on signal 9 (SIGKILL) after 12.585703 seconds from start

 

I've attached logs, if anyone can assist, thanks!

docile-diagnostics-20240122-2334.zip

Solved by JorgeB

  • Author
6 hours ago, JorgeB said:

Enable the syslog server and post that after a crash.

Will do, I'll update once it happens. Thanks!

  • Author
On 1/23/2024 at 3:24 AM, JorgeB said:

Enable the syslog server and post that after a crash.

Alright, so this happened again today, posting my diagnostics
Unfortunately, I had to reboot the host and these diagnostics are post-reboot, hopefully they still shed some light on the issue? 

 

Edit: Forgot to include the time, according to Uptime Kuma (Runs on a different device) I started noticing services go down at 13:44:37 CST (Timezone is set to CST as well) 

docile-diagnostics-20240126-1951.zip

Edited by Nowjon
Added time

  • Community Expert
  • Solution

Server is running out of memory, one thing you can try is to boot the server in safe mode with all docker/VMs disabled, let it run as a basic NAS for a while, if stable start turning on the other services one by one. 

  • Author
On 1/27/2024 at 5:14 AM, JorgeB said:

Server is running out of memory, one thing you can try is to boot the server in safe mode with all docker/VMs disabled, let it run as a basic NAS for a while, if stable start turning on the other services one by one. 

Thanks for the info! 
I think I know the issue, the Palworld docker container (game server) has a memory leak, and it would periodically kill that when the server was running out of memory but I wasn't sure if this freezing issue was related to that. 
I've moved that container to a different VM with portainer installed so hopefully this won't continue taking down my host. 
Thanks for the information! :)

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