ADW Posted March 15 Share Posted March 15 05.03 The flash drive which has been used passed out. I went to wiki and read information about possible recovery in this situation. Obtained new flash drive and opened a support ticket. 11.03 6 days passed and there is no reply from the support team. I double checked all the information provided in the ticket recently and fixed a possible mistake with old GUID. Opened second ticket. 15.03 4 more days passed. Still no reply from the support team. How long should it take to re-register a key? Does the support team even exists? Quote Link to comment
itimpi Posted March 15 Share Posted March 15 Have you received an initial automated response when you tried to contact support? If not then it did not get through. Quote Link to comment
ADW Posted March 15 Author Share Posted March 15 No, there was no automatic response. what could be the reason? should I try another mail? Quote Link to comment
Solution itimpi Posted March 15 Solution Share Posted March 15 7 minutes ago, ADW said: No, there was no automatic response. what could be the reason? should I try another mail? You normally get a response within hours from support so it definitely cannot help to try again. Quote Link to comment
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