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Copy/Move files in File Manager from exclusive share to array not possible


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New to unraid, built the first system 2 weeks ago, and as now no issues, super happy with it. But this is driving me a bit nuts.

Setup:

  • array of 4 disks + parity with media folder
  • dati_temporanei pool disk where all the torrents are downloaded (in folder dati temporanei/torrents). Since it is a pool only, it is seen as exclusive share
  • Cache drive (media folder not in cache, only on array). Appdata exclusive share on cache.
  • media folder and the whole dati temporanei share shared on SMB

 

If I want to manually transfer a file from the dati_temporanei disk using the internal file manager(and also dynamix one), I do not see the user shares on the array but only the disks. I really cannot dive into the /mnt/user folder: I clic on /mnt/user on the copy window but no subfolder shows

(picture attached, you see that the user folder icon shows as clicked but nothing shows below?)

1477167269_Screenshot2024-03-19125127.png.743428bd56ca906d3144ba99eee3aa44.png

 

 

I also try to reach the dati temporanei share through mnt/user/dati temporanei instead of mnt/dati_temporanei/dati temporanei but of course it doesn't change as at the end it is a symlink.

 

If I try to copy something array to array everything works fine, I can see all the subfolders.

1688039909_Screenshot2024-03-19125245.png.4234c65324a498cc6c895e34638c6869.png

 

Of course, using SMB I can copy and paste regularly from dati temporanei to array.

 

How can I solve this? Can someone advise please? What am I doing wrong?

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Have you tried starting on the Shares tab and going from there and working exclusively with User Shares?

 

The Dynamix File Manager will not let you use User Shares while you are in disk mode (and vice versa)  This is by design to stop you doing things that can lead to data loss if you mix disk shares and user shares in the same operation.

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1 minute ago, itimpi said:

Have you tried starting on the Shares tab and going from there and working exclusively with User Shares?

 

Yes, whether I go to File Manager and start from there, or from Shares tab, no change, same behavior.

I also performed a reboot, no luck.

 

This happens for all exclusive shares: appdata has the same behavior.

All the other non exclusive shares behaves normally and I can see all the user folders.

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8 minutes ago, SuperMario86 said:

 

Yes, whether I go to File Manager and start from there, or from Shares tab, no change, same behavior.

I also performed a reboot, no luck.

 

This happens for all exclusive shares: appdata has the same behavior.

All the other non exclusive shares behaves normally and I can see all the user folders.

You should raise this in the UD support thread then - I am sure it used to work.

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27 minutes ago, itimpi said:

The Dynamix File Manager will not let you use User Shares while you are in disk mode (and vice versa)  This is by design to stop you doing things that can lead to data loss if you mix disk shares and user shares in the same operation.

 

Apologies, it is Dynamix indeed.

Using command line everything works, I can copy from /mnt/dati_temporanei/dati temporane to /mnt/user/media without issues.

 

But from dynamix, is there a way to enter in /mnt/user/dati_temporanei? Everywhere I click I always land in /mnt/dati_temporanei

 

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