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HELP : Disabled drive with tons of UDMA CRC errors and read/write errors after completing parity check

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After completing a parity check I noticed that one of my disks became disabled. It appears there were a high number of UDMA CRC errors and read/write errors. I powered down the server and reset the cables to that disk and the others attached (including power cable). Then I started the array in maintenance mode without that disk, stopped it, then reassigned that disk and started the array again so that disk could be rebuilt upon itself. As that disk is being rebuilt currently there are more UDMA CRC errors appearing (currently close to 500). I have already ordered a new cable but it wont arrive for a few days. I have posted the diagnostics that were saved prior to resetting the cable and reboot. The drive with issues was just purchased from serverpartsdeal.com and has no data on it. Any help with review of the diagnostics would be greatly appreciated. 

zeus-diagnostics-20240323-1124.zip zeus-smart-20240323-1025.zip

Solved by JorgeB

  • Community Expert
  • Solution

Looks like a power/connection issue, and the CRC errors point to the SATA cable, try again when you get a new cable.

  • Author

Thanks for the reply. How could you tell if it's a power issue? Should I change the power connector to the drive or change the power supply?

  • Community Expert

I didn't say it was power, I said it could be power/connection, but since there are CRC errors it's more likely connection, i.e., a SATA cable problem.

  • Author

I disconnected the disk from the HBA and plugged it into a SATA port on the motherboard and ran a rebuild. It worked perfectly. Thank you for all of your help and with reviewing the information, I really appreciate it. 

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