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Items moved to array but still on cache drive?

Featured Replies

Hey everyone,

I noticed that files are copied to the array but then I still have them on the cache drive. I download to the array then I have mover set to move them at 3AM to the array. I am noticing that all the files get moved but some still remain on the cache drive. I am not seeing any settings that have changed and I have had it setup this way for years. Any ideas why this might be acting this way now?

Solved by JorgeB

make sure that there is no file in use during the mover operation, check that both cache drive and array have the significant free space for the file being moved. 

  • Author

Yeah I checked and there is tons of room. it seems like mover is broken or something.

 

  • Author

I am on version 6.12.8 so almost the latest version. when i invoke the mover manual the screen refreshes and mover is working but I have no indication that it is running. It seems to move the files from the cache to the array but it copies the files as after the mover is done they are still on my cache drive. Is there a setting i am missing in this new version?

Why is it copying files and not moving them properly?

  • Community Expert

Did you see the link above?

  • Author

Here are the diagnostics, please take a look and let me know if you find out what is happening. I am really confused. I am expecting the download share on the cache drive to move to to download share on the array.

mediahog-diagnostics-20240405-1034.zip

  • Community Expert

Please re-read the link, you still have the mover tuning plugin installed, as the link mentions, uninstall it first and try again, post new diags if it still doesn't work after running the mover with logging enabled.

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