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2 drives not showing as installed, please help recover

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In my machine, 2 of my 4TB drives decided to play truant together and are now showing up as not installed. I also found a 4TB listed under Unassigned devices. There is no 2TB unassigned device that I am aware of or is connected to the machine.

I need help with next steps. How do I diagnose these 2 drives and what next steps could I take to get them to be detected back into the array? Else is my option finding a 8TB drive and plugging it in and rebuilding the array. Looking to hear suggestions on getting this out of the way. I am so thankful that I have a 2 drive parity, else I would have pulled my hair out

 

 

unraid-error.thumb.jpg.2b4bf31cdad8ec347a866ce7a00a149b.jpg

diagnostics-20240403-0022.zip

diagnostics-20240403-2125.zip

Edited by maverhick
Adding diags

Solved by JorgeB

  • Community Expert

Is the unassigned 4TB drive one of the missing drives? As for the other missing one, check all cables, or swap with a known good one.

  • Author
6 hours ago, JorgeB said:

Is the unassigned 4TB drive one of the missing drives? As for the other missing one, check all cables, or swap with a known good one.

 

Yes, one of the unassigned drives, the 4TB ones is the missing drive.

  • Community Expert

And is the other one back online? Did you

17 minutes ago, maverhick said:

check all cables, or swap with a known good one.

 

  • Author

I resettled the cables and now both drives are showing up as unassigned, both seem to have smart errors as well.  Now the Array error is "

Array has 1 SMART error." which is showing up on the parity drive

  • Community Expert

Post new diags.

  • Author
12 hours ago, JorgeB said:

Both disks look mostly OK, most likely it was a power connection issue, if the emulated disks are still mounting and contents look correct, you can rebuild on top:

 

https://docs.unraid.net/unraid-os/manual/storage-management#rebuilding-a-drive-onto-itself

 

 

Thank you so much for your help. The array is back on and chugging as usual. My heartfelt appreciation for the work you do

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