Code redemtion does not work


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Hello,

i bought the unraid Starter licence but the redemtion does not work. I get the error: "Could not find associated product Starter Redemption (1655875)".

 

What can I do? Since I restarted my device I can't start the arry any more so help is urgently needed. My support requests are ignored so far.

 

Best Jakob

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11 hours ago, twain23 said:

"Could not find associated product Starter Redemption (1655875)"

This means you need to update Unraid to latest release first, if you are on an expired trial contact support so they can extend it, but do it using the form, contact options within the OS are apparently not working.

 

P.S.: you can also manually update to v6.12.9 and then activate your key, and that can be done even with an expired trial.

 

 

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On 4/3/2024 at 9:06 AM, JorgeB said:

P.S.: you can also manually update to v6.12.9 and then activate your key, and that can be done even with an expired trial.

Thank you very much! That was the trick.

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