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Unraid server reboots when c-states are enabled in bios

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Recently I wanted to lower power when system is idle, I enabled c-states in bios and booted unraid.

After a seemingly random period of time (1-6hours or so), the server will reboot and the cycle continues, disabling c-states and no reboots occur. Im not sure how to best diagnose this problem further.

 

Motherboard: Gigabyte Technology Co., Ltd. Z790 AORUS ELITE AX DDR4 -- On latest BIOS

CPU: 13th Gen Intel® Core™ i5-13500

RAM: 2x 16GB DDR4 Corsair Vengeance LPX

PSU: Corsair RM750x (2021 ver)

Disks: 2x WDC_WD101EFBX

NVME: 4x WD_BLACK_SN850X_1000GB -- On latest firmware

SATA SSD: CT1000MX500SSD1 -- On latest firmware

tower-diagnostics-20240427-0745.zip

  • Community Expert

Look for a BIOS update for the board.

  • Author
On 4/28/2024 at 2:10 AM, JorgeB said:

Look for a BIOS update for the board.

Hi Jorge,

 

Thank you, yes I've been running the latest BIOS for a few days, it has been better but still unstable with c-states enabled. Enabling Native and Platform power everything is stable but once I enable c-states (turn everything from auto to enabled) and the disks spin down and the system starts to go into high c-state a reboot will eventually happen. Even turning on power loading, the system will still eventually reboot.

 

System without any power saving turned on - Stable 4months

System with Native ASPM and Platform Power enabled - stable 2 days so far

System with c-states enabled bios from dec, instant crash when disk spin down

System with c-states enabled latest bios as of April 23rd 2024, random crash (1-7hours) after disks spin down.

 

I guess its either a Motherboard issue (BIOS bug or hardware) or a CPU issue.

Submitted inquiries to motherboard and cpu manufactures.

  • Community Expert
35 minutes ago, zac_ary said:

I guess its either a Motherboard issue (BIOS bug or hardware) or a CPU issue.

Tend to agree, newer kernel may also help, since it will have better support for that hardware, you can retry with v6.13 once it's out.

  • 9 months later...

Have you solved the problem with C States or are they still disabled? 

I'm in the exact same situation, same processor, motherboard and amount of ram.

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