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Possible dead hard drive? Help please!


christuf

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Posted

Hi - long time, trouble-free user of UnRAID.  I got a couple of new HDDs during an Best Buy sale over Thanksgiving - intended to add one to my server, and keep another as a spare in case of a drive failure while the prices of disks are so high. 

 

So I brought my array offline to add the disk, but then thought - you know what... before I go adding a drive, why don't I hop in and check the SMART reports for the drives in the array (not that I've experienced any problems of late... just thought it was worth checking out).  The parity drive kicked out the following SMART report:

 

 

=== START OF INFORMATION SECTION ===

Model Family:    Western Digital Caviar Green (Adv. Format) family

Device Model:    WDC WD20EARS-00MVWB0

Firmware Version: 51.0AB51

User Capacity:    2,000,398,934,016 bytes

Device is:        In smartctl database [for details use: -P show]

ATA Version is:  8

ATA Standard is:  Exact ATA specification draft version not indicated

Local Time is:    Tue Dec 13 23:32:58 2011 EST

SMART support is: Available - device has SMART capability.

SMART support is: Enabled

 

=== START OF READ SMART DATA SECTION ===

SMART overall-health self-assessment test result: PASSED

 

General SMART Values:

Offline data collection status:  (0x85) Offline data collection activity

was aborted by an interrupting command from host.

Auto Offline Data Collection: Enabled.

Self-test execution status:      ( 121) The previous self-test completed having

the read element of the test failed.

Total time to complete Offline

data collection: (37800) seconds.

Offline data collection

capabilities: (0x7b) SMART execute Offline immediate.

Auto Offline data collection on/off support.

Suspend Offline collection upon new

command.

Offline surface scan supported.

Self-test supported.

Conveyance Self-test supported.

Selective Self-test supported.

SMART capabilities:            (0x0003) Saves SMART data before entering

power-saving mode.

Supports SMART auto save timer.

Error logging capability:        (0x01) Error logging supported.

General Purpose Logging supported.

Short self-test routine

recommended polling time: (  2) minutes.

Extended self-test routine

recommended polling time: ( 255) minutes.

Conveyance self-test routine

recommended polling time: (  5) minutes.

SCT capabilities:       (0x3035) SCT Status supported.

SCT Feature Control supported.

SCT Data Table supported.

 

SMART Attributes Data Structure revision number: 16

Vendor Specific SMART Attributes with Thresholds:

ID# ATTRIBUTE_NAME          FLAG    VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE

  1 Raw_Read_Error_Rate    0x002f  178  178  051    Pre-fail  Always      -      16918

  3 Spin_Up_Time            0x0027  169  167  021    Pre-fail  Always      -      6525

  4 Start_Stop_Count        0x0032  100  100  000    Old_age  Always      -      871

  5 Reallocated_Sector_Ct  0x0033  191  191  140    Pre-fail  Always      -      186

  7 Seek_Error_Rate        0x002e  200  200  000    Old_age  Always      -      0

  9 Power_On_Hours          0x0032  091  091  000    Old_age  Always      -      6679

10 Spin_Retry_Count        0x0032  100  100  000    Old_age  Always      -      0

11 Calibration_Retry_Count 0x0032  100  253  000    Old_age  Always      -      0

12 Power_Cycle_Count      0x0032  100  100  000    Old_age  Always      -      58

192 Power-Off_Retract_Count 0x0032  200  200  000    Old_age  Always      -      12

193 Load_Cycle_Count        0x0032  189  189  000    Old_age  Always      -      35007

194 Temperature_Celsius    0x0022  116  111  000    Old_age  Always      -      34

196 Reallocated_Event_Count 0x0032  127  127  000    Old_age  Always      -      73

197 Current_Pending_Sector  0x0032  199  196  000    Old_age  Always      -      506

198 Offline_Uncorrectable  0x0030  196  196  000    Old_age  Offline      -      1313

199 UDMA_CRC_Error_Count    0x0032  200  200  000    Old_age  Always      -      0

200 Multi_Zone_Error_Rate  0x0008  168  168  000    Old_age  Offline      -      8583

 

SMART Error Log Version: 1

No Errors Logged

 

SMART Self-test log structure revision number 1

Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error

# 1  Short offline      Completed: read failure      90%      6679        837993949

# 2  Short offline      Completed: read failure      90%      6679        837993944

# 3  Short offline      Completed: read failure      90%      6679        946584696

# 4  Short offline      Completed: read failure      90%      6679        837993948

# 5  Short offline      Completed without error      00%      2285        -

# 6  Short offline      Aborted by host              90%      2285        -

# 7  Short offline      Aborted by host              80%      2285        -

# 8  Short offline      Aborted by host              80%      2285        -

# 9  Short offline      Completed without error      00%      582        -

 

SMART Selective self-test log data structure revision number 1

SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS

    1        0        0  Not_testing

    2        0        0  Not_testing

    3        0        0  Not_testing

    4        0        0  Not_testing

    5        0        0  Not_testing

Selective self-test flags (0x0):

  After scanning selected spans, do NOT read-scan remainder of disk.

If Selective self-test is pending on power-up, resume after 0 minute delay.

 

I know that having non-zero values for "Reallocated_Sector_Ct" and "Current_Pending_Sector" are bad news.  Is this drive failing?  Should I pre-emptively switch it out with one of my new drives?

 

This is my first time dealing with changing my HDD config, so would be *really* grateful if someone could give me guidance on what to do.  I'm guessing I just go into the UnRAID drive config and switch out the parity disk for one of my new disks, and start the array allowing parity to rebuild?

 

Thank you so much in advance - let me know if you need any more info

Chris

Posted

The drive is failing...

 

As described, RMA it. 

 

As you said,

 

Stop the array

replace parity drive with its replacement.

Start array (it will begin calculating parity.)

Once parity is calculated, run manual parity check to verify the disk can be read.

 

Joe L.

Posted

Thank you both - have replaced the drive (very glad I have a spare in stock!).  Will run a check overnight, and if parity calculates without error, I will RMA the drive.

 

Will start doing routine checks of the SMART status of the array drives.  Is there any add-ons out there that could do it automatically on a preset (e.g. monthly) basis and email to warn of any errors?

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