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Unraid 6.12.10 fresh install, no config, can't reboot nor shutdown.


Go to solution Solved by JorgeB,

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Posted (edited)

Hi, I have Unraid on the following spec. I don't recall having issues on previous unraid versions. For the sake of experiment fresh copy of unraid was written to a separate usb and basically nothing was configured. Just booted, logged in and rebooted. It simply hangs until shutoff by hardware button.

 

i5-6600

MSI Z170M MORTAR

16GB of DDR4 RAM (MEMTEST PASSED OK)

Saphire R9 270 2GB

6x SATA Port PCIe card: ASMedia Technology Inc. ASM1166 Serial ATA Controller [1b21:1166]

 

Some ACPI errors

Jun  5 13:09:04 Tower kernel: ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SAT0.PRT5._GTF.DSSP], AE_NOT_FOUND (20220331/psargs-330)
Jun  5 13:09:04 Tower kernel: ACPI Error: Aborting method \_SB.PCI0.SAT0.PRT5._GTF due to previous error (AE_NOT_FOUND) (20220331/psparse-529)
Jun  5 13:09:04 Tower kernel: ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SAT0.PRT2._GTF.DSSP], AE_NOT_FOUND (20220331/psargs-330)
Jun  5 13:09:04 Tower kernel: ACPI Error: Aborting method \_SB.PCI0.SAT0.PRT2._GTF due to previous error (AE_NOT_FOUND) (20220331/psparse-529)
Jun  5 13:09:04 Tower kernel: ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SAT0.PRT0._GTF.DSSP], AE_NOT_FOUND (20220331/psargs-330)
Jun  5 13:09:04 Tower kernel: ACPI Error: Aborting method \_SB.PCI0.SAT0.PRT0._GTF due to previous error (AE_NOT_FOUND) (20220331/psparse-529)
Jun  5 13:09:04 Tower kernel: ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SAT0.PRT1._GTF.DSSP], AE_NOT_FOUND (20220331/psargs-330)
Jun  5 13:09:04 Tower kernel: ACPI Error: Aborting method \_SB.PCI0.SAT0.PRT1._GTF due to previous error (AE_NOT_FOUND) (20220331/psparse-529)
Jun  5 13:09:04 Tower kernel: ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SAT0.PRT3._GTF.DSSP], AE_NOT_FOUND (20220331/psargs-330)
Jun  5 13:09:04 Tower kernel: ACPI Error: Aborting method \_SB.PCI0.SAT0.PRT3._GTF due to previous error (AE_NOT_FOUND) (20220331/psparse-529)
Jun  5 13:09:04 Tower kernel: ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SAT0.PRT1._GTF.DSSP], AE_NOT_FOUND (20220331/psargs-330)
Jun  5 13:09:04 Tower kernel: ACPI Error: Aborting method \_SB.PCI0.SAT0.PRT1._GTF due to previous error (AE_NOT_FOUND) (20220331/psparse-529)


But this seems like a kernel bug that is the root cause. 

Quote

Jun  5 13:09:04 Tower kernel: RIP: 0010:kernfs_root+0x0/0x14
Jun  5 13:09:04 Tower kernel: Code: 89 cb 44 8b 6c 24 30 e8 9f 31 fb ff 48 8b bd 58 02 00 00 48 89 da 5b 48 89 c6 5d 4c 89 e1 45 89 e8 41 5c 41 5d e9 66 ff ff ff <48> 8b 47 08 48 85 c0 48 0f 45 f8 48 8b 47 50 c3 cc cc cc cc 0f 1f
Jun  5 13:09:04 Tower kernel: RSP: 0018:ffffc900005bfa88 EFLAGS: 00010286
Jun  5 13:09:04 Tower kernel: RAX: ffff888101ff4100 RBX: 0000000000000000 RCX: 0000000000000727
Jun  5 13:09:04 Tower kernel: RDX: 0000000000000000 RSI: ffffffff81e98c28 RDI: 0000000000000000
Jun  5 13:09:04 Tower kernel: RBP: ffffffff81e98b60 R08: 0000000000000000 R09: ffff888101ff4100
Jun  5 13:09:04 Tower kernel: R10: 0000000000000000 R11: 000000000000024f R12: ffffffff82335e80
Jun  5 13:09:04 Tower kernel: R13: ffff888101133000 R14: ffff888105c79b50 R15: ffff8881011330d0
Jun  5 13:09:04 Tower kernel: FS:  000014dab5ead240(0000) GS:ffff88846f180000(0000) knlGS:0000000000000000
Jun  5 13:09:04 Tower kernel: CS:  0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Jun  5 13:09:04 Tower kernel: CR2: 0000000000000008 CR3: 0000000105e28005 CR4: 00000000003706e0
Jun  5 13:09:04 Tower kernel: DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
Jun  5 13:09:04 Tower kernel: DR3: 0000000000000000 DR6: 00000000fffe0ff0 DR7: 0000000000000400
Jun  5 13:09:04 Tower kernel: Call Trace:
Jun  5 13:09:04 Tower kernel: <TASK>
Jun  5 13:09:04 Tower kernel: ? __die_body+0x1a/0x5c
Jun  5 13:09:04 Tower kernel: ? page_fault_oops+0x329/0x376
Jun  5 13:09:04 Tower kernel: ? do_user_addr_fault+0x12e/0x48d
Jun  5 13:09:04 Tower kernel: ? exc_page_fault+0xfb/0x11d
Jun  5 13:09:04 Tower kernel: ? asm_exc_page_fault+0x22/0x30
Jun  5 13:09:04 Tower kernel: ? kernfs_vfs_xattr_set+0x41/0x41
Jun  5 13:09:04 Tower kernel: ? __dev_pm_qos_hide_flags+0x16/0x48
Jun  5 13:09:04 Tower kernel: kernfs_find_and_get_ns+0x1c/0x5c
Jun  5 13:09:04 Tower kernel: sysfs_unmerge_group+0x16/0x4d
Jun  5 13:09:04 Tower kernel: dpm_sysfs_remove+0x2e/0x52
Jun  5 13:09:04 Tower kernel: device_del+0xa4/0x31d
Jun  5 13:09:04 Tower kernel: platform_device_del+0x21/0x70
Jun  5 13:09:04 Tower kernel: platform_device_unregister+0xf/0x19
Jun  5 13:09:04 Tower kernel: sysfb_disable+0x2b/0x54
Jun  5 13:09:04 Tower kernel: aperture_remove_conflicting_pci_devices+0x1e/0x82
Jun  5 13:09:04 Tower kernel: [drm] initializing kernel modesetting (PITCAIRN 0x1002:0x6811 0x174B:0xE271 0x00).
Jun  5 13:09:04 Tower kernel: i915_driver_probe+0x83f/0xc11 [i915]
Jun  5 13:09:04 Tower kernel: ATOM BIOS: C63001
Jun  5 13:09:04 Tower kernel: ? slab_free_freelist_hook.constprop.0+0x3b/0xaf
Jun  5 13:09:04 Tower kernel: radeon 0000:01:00.0: VRAM: 2048M 0x0000000000000000 - 0x000000007FFFFFFF (2048M used)
Jun  5 13:09:04 Tower kernel: local_pci_probe+0x3d/0x81
Jun  5 13:09:04 Tower kernel: radeon 0000:01:00.0: GTT: 2048M 0x0000000080000000 - 0x00000000FFFFFFFF
Jun  5 13:09:04 Tower kernel: [drm] Detected VRAM RAM=2048M, BAR=256M
Jun  5 13:09:04 Tower kernel: pci_device_probe+0x197/0x1eb
Jun  5 13:09:04 Tower kernel: [drm] RAM width 256bits DDR
Jun  5 13:09:04 Tower kernel: ? sysfs_do_create_link_sd+0x71/0xb7
Jun  5 13:09:04 Tower kernel: [drm] radeon: 2048M of VRAM memory ready
Jun  5 13:09:04 Tower kernel: really_probe+0x115/0x282
Jun  5 13:09:04 Tower kernel: [drm] radeon: 2048M of GTT memory ready.
Jun  5 13:09:04 Tower kernel: __driver_probe_device+0xc0/0xf2
Jun  5 13:09:04 Tower kernel: driver_probe_device+0x1f/0x77
Jun  5 13:09:04 Tower kernel: [drm] Loading pitcairn Microcode
Jun  5 13:09:04 Tower kernel: ? __device_attach_driver+0x97/0x97
Jun  5 13:09:04 Tower kernel: __driver_attach+0xd7/0xee
Jun  5 13:09:04 Tower kernel: ? __device_attach_driver+0x97/0x97
Jun  5 13:09:04 Tower kernel: bus_for_each_dev+0x6e/0xa7
Jun  5 13:09:04 Tower kernel: bus_add_driver+0xd8/0x1d0
Jun  5 13:09:04 Tower kernel: driver_register+0x99/0xd7
Jun  5 13:09:04 Tower kernel: i915_init+0x1f/0x7f [i915]
Jun  5 13:09:04 Tower kernel: ? 0xffffffffa0a86000
Jun  5 13:09:04 Tower kernel: do_one_initcall+0x82/0x19f
Jun  5 13:09:04 Tower kernel: ? kmalloc_trace+0x43/0x52
Jun  5 13:09:04 Tower kernel: do_init_module+0x4b/0x1d4
Jun  5 13:09:04 Tower kernel: __do_sys_init_module+0xb6/0xf9
Jun  5 13:09:04 Tower kernel: do_syscall_64+0x68/0x81
Jun  5 13:09:04 Tower kernel: entry_SYSCALL_64_after_hwframe+0x64/0xce
Jun  5 13:09:04 Tower kernel: RIP: 0033:0x14dab63bfdfa
Jun  5 13:09:04 Tower kernel: Code: 48 8b 0d 21 20 0d 00 f7 d8 64 89 01 48 83 c8 ff c3 66 2e 0f 1f 84 00 00 00 00 00 0f 1f 44 00 00 49 89 ca b8 af 00 00 00 0f 05 <48> 3d 01 f0 ff ff 73 01 c3 48 8b 0d ee 1f 0d 00 f7 d8 64 89 01 48
Jun  5 13:09:04 Tower kernel: RSP: 002b:00007ffc7f1a72d8 EFLAGS: 00000246 ORIG_RAX: 00000000000000af
Jun  5 13:09:04 Tower kernel: RAX: ffffffffffffffda RBX: 000000000046d850 RCX: 000014dab63bfdfa
Jun  5 13:09:04 Tower kernel: RDX: 000014dab64b4aad RSI: 00000000004b24d8 RDI: 000014dab5810010
Jun  5 13:09:04 Tower kernel: RBP: 000014dab64b4aad R08: 0000000000000007 R09: 0000000000464300
Jun  5 13:09:04 Tower kernel: R10: 0000000000000005 R11: 0000000000000246 R12: 000014dab5810010
Jun  5 13:09:04 Tower kernel: R13: 0000000000000000 R14: 0000000000471cc0 R15: 0000000000000000
Jun  5 13:09:04 Tower kernel: </TASK>
Jun  5 13:09:04 Tower kernel: Modules linked in: coretemp radeon(+) kvm_intel i915(+) kvm crct10dif_pclmul iosf_mbi drm_buddy crc32_pclmul i2c_algo_bit drm_ttm_helper crc32c_intel ghash_clmulni_intel ttm sha512_ssse3 mei_pxp mei_hdcp drm_display_helper intel_wmi_thunderbolt mxm_wmi sha256_ssse3 sha1_ssse3 drm_kms_helper aesni_intel crypto_simd cryptd drm rapl intel_cstate r8169 i2c_i801 intel_uncore realtek i2c_smbus intel_gtt ahci mei_me agpgart libahci mei i2c_core syscopyarea sysfillrect joydev sysimgblt intel_pch_thermal input_leds fb_sys_fops led_class fan thermal tpm_crb video tpm_tis tpm_tis_core wmi backlight tpm intel_pmc_core acpi_pad button unix
Jun  5 13:09:04 Tower kernel: CR2: 0000000000000008
Jun  5 13:09:04 Tower kernel: ---[ end trace 0000000000000000 ]---
Jun  5 13:09:04 Tower kernel: BTRFS: device fsid 344c6b07-0d0e-4911-bd07-ea51e3f71272 devid 1 transid 1263 /dev/sdh1 scanned by udevd (840)
Jun  5 13:09:04 Tower kernel: RIP: 0010:kernfs_root+0x0/0x14
Jun  5 13:09:04 Tower kernel: Code: 89 cb 44 8b 6c 24 30 e8 9f 31 fb ff 48 8b bd 58 02 00 00 48 89 da 5b 48 89 c6 5d 4c 89 e1 45 89 e8 41 5c 41 5d e9 66 ff ff ff <48> 8b 47 08 48 85 c0 48 0f 45 f8 48 8b 47 50 c3 cc cc cc cc 0f 1f
Jun  5 13:09:04 Tower kernel: RSP: 0018:ffffc900005bfa88 EFLAGS: 00010286
Jun  5 13:09:04 Tower kernel: RAX: ffff888101ff4100 RBX: 0000000000000000 RCX: 0000000000000727
Jun  5 13:09:04 Tower kernel: RDX: 0000000000000000 RSI: ffffffff81e98c28 RDI: 0000000000000000
Jun  5 13:09:04 Tower kernel: RBP: ffffffff81e98b60 R08: 0000000000000000 R09: ffff888101ff4100
Jun  5 13:09:04 Tower kernel: R10: 0000000000000000 R11: 000000000000024f R12: ffffffff82335e80
Jun  5 13:09:04 Tower kernel: R13: ffff888101133000 R14: ffff888105c79b50 R15: ffff8881011330d0
Jun  5 13:09:04 Tower kernel: FS:  000014dab5ead240(0000) GS:ffff88846f180000(0000) knlGS:0000000000000000
Jun  5 13:09:04 Tower kernel: CS:  0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Jun  5 13:09:04 Tower kernel: CR2: 0000000000000008 CR3: 0000000105e28005 CR4: 00000000003706e0
Jun  5 13:09:04 Tower kernel: DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
Jun  5 13:09:04 Tower kernel: DR3: 0000000000000000 DR6: 00000000fffe0ff0 DR7: 0000000000000400
Jun  5 13:09:04 Tower kernel: note: udevd[625] exited with irqs disabled

 

Edited by TornadoX
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14 minutes ago, JorgeB said:

These are usually a BIOS issues, look for an update.

 

Please post the complete diagnostics.
 

Hi!
This is the latest update of bios for this MB available to be downloaded, it is quite old. I've also found the latest version of 6.11 and just booted it without any configuration. The ACPI errors are present, but the kernel bug is not. On 6.11 reboot/shutdown works fine, so there is definitely an issue with 6.12, perhaps only on this hardware. 

 

What exactly logs are required? I'm not comfortable to share the full archive as it contains a lot of data like serials even in a non configured state and will take some time to strip it out.

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  • Solution
1 hour ago, TornadoX said:

so there is definitely an issue with 6.12, perhaps only on this hardware. 

Possibly there's some compatibility issue with that board and the kernel on v6.12, suggest remaining on v6.11.5 for now, then retest with v6.13-beta when it's out, it should be out very soon, that release it will have a very different kernel than v6.12.

  • Like 2
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51 minutes ago, JorgeB said:

Possibly there's some compatibility issue with that board and the kernel on v6.12, suggest remaining on v6.11.5 for now, then retest with v6.13-beta when it's out, it should be out very soon, that release it will have a very different kernel than v6.12.

Thanks, upon searching through the forums for this error I've stumbled on similar issue that was related to igpu and the recommendation to use a custom kernel. So I've tried the custom kernel and it worked

https://github.com/thor2002ro/unraid_kernel

 

Reboot, shutdown - all works. No sign of this bug in logs.

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