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Unraid hangs/crashes after 30-60 minutes of uptime

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Hello,

 

I am at a complete loss. Earlier this week, I upgraded my server to new hardware and have been unable to get it functioning since. Essentially, the server boots up and runs for 30-60 minutes, then either hangs or crashes and becomes completely unconnectable. I'm assuming the former because with a monitor plugged in, the monitor gets no signal once this happens. I have to physically shut down the server when this happens...

 

Hardware Change

Original

 i5-6500

 16 GB DDR3 RAM

 

New

 i7-13700K

 32 GB DDR5-7000 CL32 Memory

 MSI Pro Z790-A MOBO

 

What I have tried so far:

  • boot server in safe mode - this works and the server has been able to run for 12+ hours without issue. potentially rules out hardware issue?
  • disable docker service
  • disable VMs
  • delete all plugins

 

I have not updated BIOS firmware or done a memtest.

 

In my most recent attempt, with all the above done, I let the server run and after 50 minutes the same issue occurred. During this run, the only thing I did was download diagnostics. I'm not sure if timing makes a difference, so I collected diagnostics every ~5 minutes until the server became unresponsive. Here are the diagnostics right after boot, and the last available ones I had, as well as the syslog.

 

My next plan is to grab a new flash drive and put a trial version of Unraid on it to see if a "clean" version runs... Any help would be greatly appreciated because I am totally out of my wheelhouse.

tower-diagnostics-20240615-1232.zip tower-diagnostics-20240615-1315.zip tower-syslog-20240615-1835.zip

Edited by MustbeCanadian
missed detail

Solved by MustbeCanadian

  • Author

Perhaps it's a hardware failure after all? Any insight?

PXL_20240615_204327254.MP.jpg

  • Community Expert

Yeah, any error there is critical.

You can try with XMP disabled, the gain is minimal on a server and the toll on stability isn't worth it.

  • Author
  • Solution

Updated BIOS and disabled XMP - so far running without error. If the test passes I'll try the server again and see what happens...

PXL_20240615_220048774.jpg

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