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Server randomly shuts down almost every day

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Hello all,

 

Firstly apologies, I don't have much experience in reviewing Unraid's in built diagnostics and logs.

 

But for a little while now (week or two), our server is randomly turning itself off.

In BIOS, I have set the server to turn back on after AC loss so I am confident it is not power issues in the house.

I shut the server down, reseated all PSU cables/motherboard cables and unplugged my old molex powered fan controller and moved all fans onto the motherboard headers. So the only modular power cables from my PSU is the one sata one for the hdd's. I have also moved this sata PSU cable to another port on the PSU.

I have also made sure all the RAM is seated nicely.

But sadly the server turned off again last night after all of the above.

The hardware is a bit old, and might be on the way out. But was wondering if I could get help with the logs to see if there is any hints on what the issue is.

Once again, thank you for your help and time in advance!

begadaserver-syslog-previous-20240712-0823.zip begadaserver-syslog-20240712-0823.zip begadaserver-diagnostics-20240712-1822.zip

Solved by JorgeB

  • Community Expert

Your syslog shows:

Jul 12 00:10:04 BeGaDaServer init: Switching to runlevel: 0
Jul 12 00:10:09 BeGaDaServer shutdown[11285]: shutting down for system halt

which shows something ran at that time that told the server to shut itself down.

 

You will need to look into what you might have scheduled to run at that time.

 

You could also look at the syslog-previous next time it happens to see if the time is the same as if not then it could be something other than a scheduled task.

 

  • Author
1 hour ago, itimpi said:

Your syslog shows:

Jul 12 00:10:04 BeGaDaServer init: Switching to runlevel: 0
Jul 12 00:10:09 BeGaDaServer shutdown[11285]: shutting down for system halt

which shows something ran at that time that told the server to shut itself down.

 

You will need to look into what you might have scheduled to run at that time.

 

You could also look at the syslog-previous next time it happens to see if the time is the same as if not then it could be something other than a scheduled task.

 

Whaaaat that is so strange.

I will look into each setting/app. I do not remember making any changes (besides hardware switch potentially).

Confirming the server has turned off while in use (my wife watching Emby) during the day this week.

I can also see one core going ham (attached).



EDIT: that thread has seemed to have calmed down now not sure what caused that

image.png

Edited by underprivileged-planting6549

  • Author

Nothing under scheduler, UPS or any other menu I can see

 

image.png

  • Author

Is there anywhere else I should be looking?

I have gone through my installed plugins and removed ones I dont need. I have also stopped all my dockers besides Emby.

  • Community Expert
  • Solution

You could have a bad power button, or a bad cat in the house, you can unplug it from the board to rule that out.

  • Community Expert

Nothing obvious I can think of.   

 

We have had odd ones in this area before such as a user's cat sleeping on top of the server and accidentally pressing the power switch to trigger a shutdown.

 

  • Author

I do have a cat but she was with me entire time. Ill try unplug the header that is a good idea thank you as ill just use power on by AC

EDIT: I have unplugged power sw and reset sw lets hope its the end of it

Edited by BeGaDaButcher

  • Author
On 7/12/2024 at 11:09 PM, JorgeB said:

You could have a bad power button, or a bad cat in the house, you can unplug it from the board to rule that out.

Thank you looks like it was the power button/pins on the motherboard.

never seen that before!

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