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Multiple crashes today - Unraid

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Hello, I am having an issue with my Unraid server crashing multiple times today. Not seeing anything stand out in the syslog but I also have not had to dig through them before.

 

Seeing this in the log: Aug  8 10:34:58 skunkypete emhttpd: unclean shutdown detected

 

Unraid: 6.12.11

 

Any assistance is appreciated, thanks.

skunkypete-diagnostics-20240808-1041.zip skunkypete-syslog-20240808-1537.zip

Solved by skunkypete

  • Community Expert

That appears to be the same syslog that is already in your diagnostics, so only includes events since reboot.

 

Get the syslog that was mirrored to your flash drive and attach to your NEXT post in this thread.

  • Author

Sorry, I had that mirroring enabled but did not realize I was looking at the wrong log. I attached what was labeled as the syslog-previous from the flash drive. If this is still not the correct log I will wait for another crash and grab the log.

syslog-previous

  • Community Expert

Still wrong syslog.

  • Author

Ok, it just crashed again and this is what is in the logs folder on the flash drive.

syslog

  • Community Expert
4 minutes ago, skunkypete said:

it just crashed again

Within just a few minutes after boot? That is all that is in syslog.

 

 

Have you done memtest?

  • Author

It was running for almost an hour an then crashed. I lost access to the GUI and when I can reload it and sign back in the array operation says stopped unclean shutdown detected. In my flash logs folder I have 2 files, the syslog I just posted and a syslog-previous that shows last modified about 10 minutes prior to the crash. Not sure if I am looking at the wrong area for these logs.

 

I have not done a memtest yet but can do so.

  • Author

Ran memtest, got through 2 passes with 0 errors.

  • Community Expert
3 hours ago, skunkypete said:

syslog-previous that shows last modified about 10 minutes prior to the crash

How long was the server up before that? What are the beginning and ending timestamps of that log?

 

  • Author

So I setup syslog server to write to a share I created on the cache, hoping that provides better info. Just had a crash at 15:37, had been running fine for about 7 hours today without issue.

syslog-192.168.1.111.log

  • Community Expert

Unfortunately there's nothing relevant logged, this can be a hardware issue, one thing you can try is to boot the server in safe mode with all docker containers/VMs disabled, let it run as a basic NAS for a few days, if it still crashes it's likely a hardware problem, if it doesn't start turning on the other services one by one.

  • Author

I swapped out the PSU yesterday and have had an uptime of 16 hours which is the longest in the past few days. Going to monitor for a few days to ensure that was indeed the issue.

  • Author
  • Solution
On 8/10/2024 at 9:41 AM, skunkypete said:

I swapped out the PSU yesterday and have had an uptime of 16 hours which is the longest in the past few days. Going to monitor for a few days to ensure that was indeed the issue.

Been running without issues since swapping out the PSU, also got myself a UPS to hopefully extend the lifespan of this new PSU.

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