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Any issues accessing Unraid GUI from mobile phones?


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I had a power outage recently and although I have a UPS, the battery was not good (unbeknownst to me) and it resulted in my server having an unclean shutdown.  Since that time I've had intermittent issues and I'm attempting to troubleshoot where the problem might lie.  The issue might reside outside of Unraid, but I can't say for sure yet.

 

I won't bore you with all that I've tried, but I am seeing one odd behavior I can't put my finger on and I wanted to see if possibly others have seen this as well.  That is, what is your experience navigating the Unraid GUI from your mobile phone?  The reason I ask is it seemed that my router might have suffered some kind of damage from the power outage because it was not letting certain data in/out from the server to the internet.  I moved to an old router I have and this resolved the issue, BUT I'm still seeing from multiple iPhones that when attempting to access the Unraid GUI, the commands don't always go through. 

 

Basically, I'll click on DASHBOARD and nothing will happen or it will time out.  Or I'll click on SETTINGS and the same thing happens.  And it doesn't always happen.  It is intermittent.  Sometimes that command takes and sometimes it doesn't.  This is with using both Chrome and Safari.  But again, from a PC, everything is snappy.  Has anyone possibly had a similar experience on their mobile device (specifically, iPhone I guess)?  Thanks.

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After you switched the router did you completely power down and restart ALL the devices on the network? What you are describing can be symptoms of two devices on the same IP, which can happen if the assigning device was changed and the assignments aren't all renewed.

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7 minutes ago, JonathanM said:

After you switched the router did you completely power down and restart ALL the devices on the network? What you are describing can be symptoms of two devices on the same IP, which can happen if the assigning device was changed and the assignments aren't all renewed.

 

I did with the exception of one wired switch (I only have two) that is in my office that is used for multiple PCs in the office.  None of those office PCs exhibited any issues with the replacement router, but again, they are all wired.  But for good measure I should power down everything as you said.  I'll give a try and see if the behavior is any different.

 

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  • 3 weeks later...
  • Solution

At the end of the day I think the culprit here was my router.  I can't really say for sure since the issue does present itself once in a blue moon now, but much improved over what it was.  I ended up getting a budget router from TP-Link and found it to be awfully good.  Range was exceptional and I liked how the interface worked, but once I saw all the press around potential vulnerabilities and the connections with China I decided to return it.  I didn't dive enough into it to understand whether the vulnerabilities were something significant or not, but moreover felt a little uneasy about what I was contributing to.  Anyway, then I went down the Asus road since that is what I've typically used for routers.  Their budget routers didn't perform all that well for me so I ended up with a higher-end model (RT-AX88U Pro) and it has proven pretty good.  Still sort of surprising how well the value router from TP-Link performed against it, but oh well.  Thanks again for the help.

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