Unraid server crash - happened when running Live Memory Tester & monitoring syslog

[_JC_]

Hello,

 

I have experienced 4 random crashes in the last 2 weeks. Today I run memtest86 for a few hours, with no errors. Then I tested the Live Memory Tester for a few minutes, and the server crashed with these updates in the syslog:

 

Does this mean something to someone? 🙂 Why is nvidia mentioned? Thanks!

 

###

 

Aug 25 15:01:16 UnraidHippo ool www[6989]: /usr/local/emhttp/plugins/dwmemtester/scripts/start '1' '0' '' '' '' '' '8G' ''
Aug 25 15:01:16 UnraidHippo memtester-runner: memory testing started with parameters: 8G
Aug 25 15:07:18 UnraidHippo kernel: BUG: kernel NULL pointer dereference, address: 0000000000000000
Aug 25 15:07:18 UnraidHippo kernel: #PF: supervisor read access in kernel mode
Aug 25 15:07:18 UnraidHippo kernel: #PF: error_code(0x0000) - not-present page
Aug 25 15:07:18 UnraidHippo kernel: PGD 80000003660bd067 P4D 80000003660bd067 PUD 374570067 PMD 0
Aug 25 15:07:18 UnraidHippo kernel: Oops: 0000 [#1] PREEMPT SMP PTI
Aug 25 15:07:18 UnraidHippo kernel: CPU: 0 PID: 21127 Comm: nvidia-smi Tainted: P           O       6.1.99-Unraid #1
Aug 25 15:07:18 UnraidHippo kernel: Hardware name: Hewlett-Packard p6-2265eo/2ADA, BIOS 7.12 06/07/2012
Aug 25 15:07:18 UnraidHippo kernel: RIP: 0010:__cpa_process_fault+0x3ea/0x40e
Aug 25 15:07:18 UnraidHippo kernel: Code: d0 48 c1 e8 0c 49 89 44 24 30 31 db eb 2b 49 8b 7c 24 30 e8 d4 f3 ff ff 84 c0 75 18 49 8b 04 24 48 89 ee
 48 c7 c7 f7 17 0c 82 <48> 8b 10 e8 13 c8 00 00 0f 0b bb f2 ff ff ff 48 83 c4 30 89 d8 5b
Aug 25 15:07:18 UnraidHippo kernel: RSP: 0018:ffffc9000070b720 EFLAGS: 00010246
Aug 25 15:07:18 UnraidHippo kernel: RAX: 0000000000000000 RBX: ffffc9000070b890 RCX: 0000000080000000
Aug 25 15:07:18 UnraidHippo kernel: RDX: 0000000000001001 RSI: ffff11030e3ee000 RDI: ffffffff820c17f7
Aug 25 15:07:18 UnraidHippo kernel: RBP: ffff11030e3ee000 R08: ffffc9000070b7de R09: ffffffff8220a110
Aug 25 15:07:18 UnraidHippo kernel: R10: 0000000000000000 R11: 0000000000000000 R12: ffffc9000070b890
Aug 25 15:07:18 UnraidHippo kernel: R13: 8000000231c07073 R14: 0000000000000000 R15: 0000000000000000
Aug 25 15:07:18 UnraidHippo kernel: FS:  000014880d7fe1c0(0000) GS:ffff88840ec00000(0000) knlGS:0000000000000000
Aug 25 15:07:18 UnraidHippo kernel: CS:  0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Aug 25 15:07:18 UnraidHippo kernel: CR2: 0000000000000000 CR3: 00000003c880a001 CR4: 00000000001706f0
Aug 25 15:07:18 UnraidHippo kernel: Call Trace:
Aug 25 15:07:18 UnraidHippo kernel: <TASK>
Aug 25 15:07:18 UnraidHippo kernel: ? __die_body+0x1a/0x5c  

[JorgeB]

Not really, but try again, another rapid crash would suggest a hardware problem.

[_JC_]

Thanks. I removed the Nvidia driver plugin. Live Memory Tester has now been running fine for 2 hours. Checking the Nvidia driver plugin support forum, for anything similar.

[_JC_]

I am now fairly sure it is somehow related to the Nvidia driver/plugin. With the driver uninstalled, the server has not hang/crashed once. If I install it back, the problem usually appears within hours. It crashes even if there is no transcoding going on in the Plex server (which is the only thing I use the GPU for).

 

When it happens, I need to hold the power-button for a few seconds to shut the server down. The flash boot drive got corrupted once, so I had to restore it from the cloud backup.

 

Any suggestions what to try? Older Nvidia driver versions?

 

Thanks.

[JorgeB]

Suggest asking in the Nvidia plugin support thread

[_JC_]

ok, will do.