Hey there.

 

I went from rather old hardware to newer hardware and have run into a snag. 

All disks in the StarTech 8 Port SATA PCIe Card (https://www.startech.com/en-se/cards-adapters/8p6g-pcie-sata-card) that worked great in the old hardware does not show up at all. In fact they seem to not show up while the motherboard (ASUS Rampage VI Extreme) is POSTing.

 

I have:

• Checked all the BIOS settings to the best of my ability 
• Swapped the StarTech card for another identical card
• Tried each and every PCIE port
• Checked if PCIE ports work by using a GPU in them (all work)
• Checked the system log, where I think I get that Unraid sees the drives but *something* goes awry.

 

The last time I changed hardware everything worked great (I followed Spacinvader One's YouTube vid)... But this time I failed. I'm getting the impression there is a hardware/motherboard snag - but I'm not really sure.

 

Diagnostic file is attached.

 

I'm stuck. Halp?

TIA.
 

 

nas03-diagnostics-20241027-0120.zip

Check for latest fw on card and update MB bios.

The add-on controller and disks were detect, but have below error

 

Oct 27 00:58:05 NAS03 kernel: ata15: found unknown device (class 0)
Oct 27 00:58:05 NAS03 kernel: ata9: found unknown device (class 0)
Oct 27 00:58:05 NAS03 kernel: ata11: found unknown device (class 0)
Oct 27 00:58:05 NAS03 kernel: ata13: found unknown device (class 0)
Oct 27 00:58:05 NAS03 kernel: ata11: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
Oct 27 00:58:05 NAS03 kernel: ata13: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
Oct 27 00:58:05 NAS03 kernel: ata11: link online but 1 devices misclassified, retrying
Oct 27 00:58:05 NAS03 kernel: ata13: link online but 1 devices misclassified, retrying
Oct 27 00:58:05 NAS03 kernel: ata11: reset failed (errno=-11), retrying in 10 secs
Oct 27 00:58:05 NAS03 kernel: ata13: reset failed (errno=-11), retrying in 10 secs
Oct 27 00:58:05 NAS03 kernel: ata15: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
Oct 27 00:58:05 NAS03 kernel: ata9: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
Oct 27 00:58:05 NAS03 kernel: ata15: link online but 1 devices misclassified, retrying
Oct 27 00:58:05 NAS03 kernel: ata9: link online but 1 devices misclassified, retrying
Oct 27 00:58:05 NAS03 kernel: ata15: reset failed (errno=-11), retrying in 10 secs
Oct 27 00:58:05 NAS03 kernel: ata9: reset failed (errno=-11), retrying in 10 secs
Oct 27 00:58:05 NAS03 kernel: ata15: found unknown device (class 0)
Oct 27 00:58:05 NAS03 kernel: ata9: found unknown device (class 0)
Oct 27 00:58:05 NAS03 kernel: ata11: found unknown device (class 0)
Oct 27 00:58:05 NAS03 kernel: ata13: found unknown device (class 0)
Oct 27 00:58:05 NAS03 kernel: ata11: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
 

This seems disk problem, are you sure those disk in spinning and correct power wiring to disks ?

5 hours ago, Veah said:

Check for latest fw on card and update MB bios.

Done and done. 
 

4 hours ago, Vr2Io said:
 

This seems disk problem, are you sure those disk in spinning and correct power wiring to disks ?

They do, I’ve even tried and switched drives controlled by the StarTech card and the motherboard. When I do the result is the same. MB drives show up, StarTech drives do not.