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After update, accessing files on my NAS via my PC (windows) is extremely slow.

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Hi All,

I recently upgraded Unraid to the newest stable (non-beta) version. I have noticed since then, accessing my files is extremely slow. I don't know if this update was the cause of the problems, or it was just a coincidence and it is something else.

 

I am a photographer / videographer, and obviously I edit my files on my main PC while they are stored on a SSD, but once I am done they go into storage on my NAS. I often times look through old videos / files if I want to re-edit them or look for files to print. Since updating, accessing the files on my NAS through windows is extremely slow. For example, when opening a file in the standard windows preview photo viewer, it takes about 30 seconds to open the photo, and then another 3-5 seconds for it to "fully load" in HD. If I click to another photo instead of loading instantly with the program open, there is a lag time of about 3 - 5 seconds in going to the next photo, and again, it loads slowly. Opening files with photoshop takes about a minute. Viewing a video takes about 2-3 minutes to load, and the files don't play smoothly. If I try to skip around the video, there is a huge lag time.

 

MY internet is very fast (700MBPS DL 300 UL) and is hard-wired via ethernet to my router / main PC, my NAS only 1.5 year old with newer stuff still (Intel 12700K, 32GB ram), and I make sure all other processes/dockers/background tasks are shut down on my NAS and nobody is accessing my Plex -- still very slow behavior. My Main PC is also more than fast enough to handle all this (32GB ram, 5950x w/OC, Nvidia 4070 TI super).  Recently tested all my disks through the disk speed app and they are all healthy.

 

I don't even know where to start to fix this or what could be the problem. This hasn't happened to me yet. I'd really appreciate any help with this.

  • Community Expert

I would recommend downgrading back to the release you upgraded from, then retest to confirm it that was really the issue.

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