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Plex Not Loading WebUI

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I have removed and installed Plex about 6 times.  I WinSCP'ed in and deleted everything with the word Plex in it in my mnt/user/appdata folder.  Each time I install and try to open the webUI I get this:

<MediaContainer size="25" allowCameraUpload="0" allowChannelAccess="1" allowMediaDeletion="1" allowSharing="1" allowSync="0" allowTuners="1" apiVersion="0.1.0" backgroundProcessing="1" companionProxy="1" countryCode="" diagnostics="logs,databases,streaminglogs" eventStream="1" friendlyName="Tower" hubSearch="1" itemClusters="1" livetv="7" machineIdentifier="ef989922ff29635970171d432814a156c036b60d" mediaProviders="1" multiuser="1" musicAnalysis="2" myPlex="1" myPlexMappingState="unknown" myPlexSigninState="none" myPlexSubscription="0" ownerFeatures="00077925-6031-401b-8679-f6617ed0cec6,06d14b9e-2af8-4c2b-a4a1-ea9d5c515824,1417df52-986e-4e4b-8dcd-3997fbc5c976,22b27e12-472e-4383-92ea-2ec3976d8e72,24b4cf36-b296-4002-86b7-f1adb657e76a,2ea0e464-ea4f-4be2-97c1-ce6ed4b377dd,300231e0-69aa-4dce-97f4-52d8c00e3e8c,34e182bd-2f62-4678-a9e9-d13b3e25019d,39dbdd84-8339-4736-96a1-0eb105cc2e08,3ae06d3a-a76b-435e-8cef-2d2008610ba2,3eb2789b-200c-4a15-91d2-dedfe560953c,3f6baa76-7488-479a-9e4f-49ff2c0d3711,4b522f91-ae89-4f62-af9c-76f44d8ef61c,547514ab-3284-46e5-af77-bbaff247e3fc,567033ef-ffee-44fb-8f90-f678077445f9,5d819d02-5d04-4116-8eec-f49def4e2d6f,5e2a89ec-fb26-4234-b66e-14d37f35dff2,64adaa4e-aa7e-457d-b385-51438216d7fe,65685ff8-4375-4e4c-a806-ec1f0b4a8b7f,68747f3a-ce13-46ce-9274-1e0544c9f500,6b85840c-d79d-40c2-8d8f-dfc0b7d26776,6c4d66d9-729d-49dc-b70d-ab2652abf15a,6d7be725-9a96-42c7-8af4-01e735138822,7b392594-6949-4736-9894-e57a9dfe4037,7f46bf17-fabf-4f96-99a2-cf374f6eed71,81c8d5fa-8d90-4833-aa10-a31a51310e2f,849433b0-ef60-4a71-9dd9-939bc01f5362,85ebfb7b-77fb-4afd-bb1a-2fe2fefdddbe,86da2200-58db-4d78-ba46-f146ba25906b,96cac76e-c5bc-4596-87eb-4fdfef9aaa11,9e93f8a8-7ccd-4d15-99fa-76a158027660,a3d2d5c4-46a0-436e-a2d6-80d26f32b369,abd37b14-706c-461f-8255-fa9563882af3,adaptive_bitrate,af291e9e-813f-4467-8779-5d215abc3b5f,b227c158-e062-4ff1-95d8-8ed11cecafb1,b2403ac6-4885-4971-8b96-59353fd87c72,b25b878c-4f60-4337-9f6b-2d97ef41d036,b46d16ae-cbd6-4226-8ee9-ab2b27e5dd42,b5874ecb-6610-47b2-8906-1b5a897acb02,b77e6744-c18d-415a-8e7c-7aac5d7a7750,bec2ba97-4b25-472b-9cfc-674f5c68c2ae,c36a6985-eee3-4400-a394-c5787fad15b5,c7ae6f8f-05e6-48bb-9024-c05c1dc3c43e,c9d9b7ee-fdd9-474e-b143-5039c04e9b9b,cb151c05-1943-408a-b37c-06f7d409d6bb,ce8f644e-87ce-4ba5-b165-fadd69778019,collections,d29f0ee0-3d3a-46c3-b582-4bc69bc17c29,dab501df-5d99-48ef-afc2-3e839e4ddc9a,de65add8-2782-4bb8-b156-e0b57a844479,e4a9fd6f-4105-476b-bc57-adccd009323b,f1ac7a53-c524-4311-9a27-713562fc24fa,f83450e2-759a-4de4-8b31-e4a163896d43,fec722a0-a6d4-4fbd-96dc-4ffb02b072c5,federated-auth,home,kevin-bacon,livetv,radio,tuner-sharing,unsupportedtuners" platform="Linux" platformVersion="5.10.28-Unraid (#1 SMP Wed Apr 7 08:23:18 PDT 2021)" pluginHost="1" pushNotifications="0" readOnlyLibraries="0" streamingBrainABRVersion="3" streamingBrainVersion="2" sync="1" transcoderActiveVideoSessions="0" transcoderAudio="1" transcoderLyrics="1" transcoderPhoto="1" transcoderSubtitles="1" transcoderVideo="1" transcoderVideoBitrates="64,96,208,320,720,1500,2000,3000,4000,8000,10000,12000,20000" transcoderVideoQualities="0,1,2,3,4,5,6,7,8,9,10,11,12" transcoderVideoResolutions="128,128,160,240,320,480,768,720,720,1080,1080,1080,1080" updatedAt="1732622930" updater="1" version="1.41.2.9200-c6bbc1b53" voiceSearch="1">
<Directory count="1" key="actions" title="actions"/>
<Directory count="1" key="activities" title="activities"/>
<Directory count="1" key="butler" title="butler"/>
<Directory count="1" key="channels" title="channels"/>
<Directory count="1" key="clients" title="clients"/>
<Directory count="1" key="devices" title="devices"/>
<Directory count="1" key="diagnostics" title="diagnostics"/>
<Directory count="1" key="downloadQueue" title="downloadQueue"/>
<Directory count="1" key="hubs" title="hubs"/>
<Directory count="3" key="library" title="library"/>
<Directory count="3" key="livetv" title="livetv"/>
<Directory count="3" key="media" title="media"/>
<Directory count="1" key="neighborhood" title="neighborhood"/>
<Directory count="1" key="playQueues" title="playQueues"/>
<Directory count="1" key="playlists" title="playlists"/>
<Directory count="1" key="resources" title="resources"/>
<Directory count="1" key="search" title="search"/>
<Directory count="1" key="server" title="server"/>
<Directory count="1" key="servers" title="servers"/>
<Directory count="1" key="service" title="service"/>
<Directory count="1" key="statistics" title="statistics"/>
<Directory count="1" key="system" title="system"/>
<Directory count="1" key="transcode" title="transcode"/>
<Directory count="1" key="updater" title="updater"/>
<Directory count="1" key="user" title="user"/>
</MediaContainer>

 

 

Here is my log from unraid:

ErrorWarningSystemArrayLogin


Created by...
___. .__ .__
\_ |__ |__| ____ | |__ ____ ___ ___
| __ \| |/ \| | \_/ __ \\ \/ /
| \_\ \ | | \ Y \ ___/ > <
|___ /__|___| /___| /\___ >__/\_ \
\/ \/ \/ \/ \/
https://hub.docker.com/u/binhex/

2024-11-26 04:18:43.560566 [info] Host is running unRAID
2024-11-26 04:18:43.601660 [info] System information: Linux Tower 5.10.28-Unraid #1 SMP Wed Apr 7 08:23:18 PDT 2021 x86_64 GNU/Linux
2024-11-26 04:18:43.634356 [info] Image tags: BASE_RELEASE_TAG=2024110703,IMAGE_RELEASE_TAG=1.41.2.9200-1-01
2024-11-26 04:18:43.676904 [info] PUID defined as '99'
2024-11-26 04:18:44.074711 [info] PGID defined as '100'
2024-11-26 04:18:44.624942 [info] UMASK defined as '000'
2024-11-26 04:18:44.663501 [info] Setting permissions recursively on '/config'...
2024-11-26 04:18:44.751157 [info] Deleting files in /tmp (non recursive)...
2024-11-26 04:18:44.800545 [info] TRANS_DIR defined as '/config/transcode'
2024-11-26 04:18:44.893378 [info] SHARED_NETWORK defined as 'no'
2024-11-26 04:18:44.927250 [info] Starting Supervisor...
2024-11-26 04:18:46,105 INFO Included extra file "/etc/supervisor/conf.d/plexmediaserver.conf" during parsing
2024-11-26 04:18:46,105 INFO Set uid to user 0 succeeded
2024-11-26 04:18:46,112 INFO supervisord started with pid 7
2024-11-26 04:18:47,115 INFO spawned: 'plexmediaserver' with pid 68
2024-11-26 04:18:47,115 INFO reaped unknown pid 8 (exit status 0)
2024-11-26 04:18:48,117 INFO success: plexmediaserver entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
2024-11-26 04:18:50,359 DEBG 'plexmediaserver' stderr output:
Error in command line:the argument for option '--serverUuid' should follow immediately after the equal sign

Crash Uploader options:

Minidump Upload options:
--directory arg Directory to scan for crash reports
--serverUuid arg UUID of the server that crashed
--platform arg Platform string
2024-11-26 04:18:50,360 DEBG 'plexmediaserver' stderr output:

--platformVersion arg Platform version string

--vendor arg Vendor string
--device arg Device string
--model arg Device model string
--allowRetries arg Whether we will allow retries

Session Health options:
--sessionStatus arg Seassion health status (exited, crashed, or abnormal)
--sessionStart arg Session start timestamp in UTC or epoch time
--sessionDuration arg Session duration in seconds

Common options:
--userId arg User that owns this product
--version arg Version of the product

--sentryUrl arg Sentry URL to upload to
--sentryKey arg Sentry Key for the project

2024-11-26 04:19:08,593 DEBG 'plexmediaserver' stdout output:
Critical: libusb_init failed

What do I need to do to make this work again?  Thank you for any help you can give me on this.  It's driving me nuts.

Solved by trurl

  • Community Expert
  • Solution

You can go directly to the correct support thread for this container by clicking its icon in your Unraid webUI and selecting Support.

  • Author
2 hours ago, trurl said:

You can go directly to the correct support thread for this container by clicking its icon in your Unraid webUI and selecting Support.

trurl - thank you.  I did not know I could do that.

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